The National Consumer Assistance Plan (NCAP) was launched in March 2015 by the three nationwide credit reporting companies in response to a multi-state settlement. In this report, we explore how the removal of public records resulting from the NCAP affected consumers' credit records and their credit scores.
You know your credit report is important, but other companies also collect information on you—and you have a right to see those reports. Our latest list of consumer reporting companies gives you the details you need to take action.
Our new interactive Financial Well-Being tool lets you see your financial well-being score—that is, how well your money situation provides you with financial security and freedom of choice.
According to a new CFPB report, at-risk student loan borrowers are struggling with repayment, even with options to help them available.
We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016.
Understanding the promises and pitfalls of using alternative data to assess creditworthiness.
Many new financial innovations rely on people
choosing to give a company access to their digital financial records held by
another company. If you’re using these kinds of services, we’d love to hear
from you. Make your voice heard.
Today the CFPB is updating the Home Mortgage Disclosure Act (HMDA) requirements with a new rule that will shine more light on lending practices in America’s largest consumer financial market, the mortgage market.
As part of our work to educate consumers to make informed financial decisions, we at the CFPB—along with the other members of the FFIEC—are committed to making HMDA data clear and available to you. Bringing transparency to the mortgage market can lead to the greater likelihood that similarly situated consumers receive similar loan terms.
While you can see hundreds of thousands of complaints in the Consumer Complaint Database, these complaints are much more than just data to us. They reflect real and tough challenges people face every day as they try to navigate the financial world. Now we’re giving you the choice to publish your story in our Consumer Complaint Database and help others see what’s happening in the financial marketplace. Learn more about how we’re lifting your voice.