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Whether you have questions about the Consumer Financial Protection Bureau (CFPB), or about a consumer financial product or service, or you want to submit a complaint, start here. We’ll point you in the right direction.

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Browse answers to hundreds of financial questions.


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(855) 411-2372

TTY/TTD: (855) 729-2372

8 a.m. to 8 p.m. ET, Monday through Friday (except federal holidays).
More than 180 languages available.

Submit a complaint

Having a problem with a financial product or service? We help consumers connect with financial companies to understand issues, fix errors, and get direct responses about problems.

Tell us about your issue—we’ll forward it to the company and work to get you a response, generally within 15 days.

Start a new complaint

About the CFPB

Careers at the CFPB 

Learn about CFPB career opportunities


Contracts and procurement 

To request information about doing business with us, including information about our contract and procurement processes


Employment information 

To request or submit information about employment at the CFPB


Fax: (202) 435-7330 

CFPB compliance

Accessibility feedback 

To submit feedback about the accessibility of our web content


To submit a Section 504 request


Equal employment opportunity (EEO) complaints 

To request EEO information or file a complaint about acts of workplace discrimination within the CFPB (for employees or applicants of the CFPB, only)


Call: (202) 435-9336

Send mail to:

ATTN: Office of Civil Rights
1700 G Street, NW
Washington, D.C. 20552

Please note that this office does not handle civil rights violations experienced while using consumer financial products and services. To submit a complaint about consumer financial products or services, please use our online complaint form. 

Paperwork reduction act 

For questions or information about our compliance with the Paperwork Reduction Act (PRA)


Plain writing feedback 

To submit feedback about our compliance with the Plain Writing Act


Whistleblower tips and leads

For information about reporting illegal activities and whistleblower protections


Call: (855) 695-7974

Information inquiries

Freedom of information (FOIA) requests

To submit a Freedom of Information Act (FOIA) request or inquire about our FOIA request process


Call: (855) 444-3642

Send mail to:

CFPB, Attn: Chief FOIA Officer
1700 G Street NW
Washington, D.C. 20552

Note: When submitting FOIA requests, please be sure to include all required information.

CFPB FOIA Manager: Danielle Duvall Adams 

Press inquiries 

To submit a press inquiry or inquire about press opportunities


Data inquiries

To submit an inquiry about public data


Policy, supervision, and regulation inquiries

Amicus brief requests  

To request information about our amicus briefs


Credit card agreements & surveys

To request information about general credit card agreements and surveys


College credit card marketing agreements  

To request information about college credit card marketing agreements


Equifax data breach settlement  

To request information about the Equifax data breach settlement


Call: (833) 759-2982

HMDA help  

The Home Mortgage Disclosure Act (HMDA) Help inbox is the primary support tool for all financial institutions, vendors, and those required to report mortgage disclosure information under Reg C. HMDA.

To request information about or help with HMDA reporting


Interstate Land Sales Registration Program Office 


Phone: (202) 435-7800

Regulation inquiries  

To submit a question about CFPB published rules and regulations, visit

Note: Our website has an extensive inventory of information about our rulemaking and regulatory practices. Please be sure to review our implementation and guidance materials before submitting a question. 

Regulatory implementation  

To request information about our work implementing consumer finance regulation


Supervision policy and examinations  

To provide feedback about our implementation and guidance materials


General office contact information

Administrative adjudication docket clerk 


Financial Institutions and Business Liaison  

Phone: (202) 435-9316

Office of Competition and Innovation 


Office of Intergovernmental Affairs  


Office of Minority and Women Inclusion 

To request information about Diversity and Inclusion at the CFPB

To submit a voluntary Diversity and Inclusion Self-Assessment

Office of Public Engagement  


Financial education programs and offices

Financial Education Exchange (FinEx) 

To request information about our Financial Education Exchange (FinEx) program


K-12 Financial Education  

To request information about our K-12 Financial education programs and resources



To request information about our resources for college students


Your Money, Your Goals Toolkit 

To request information about the Your Money, Your Goals Toolkit


Office of Community Affairs  


Office for Older Americans  


Office of Servicemember Affairs