Have questions? Start here.
Whether you have questions about the Consumer Financial Protection Bureau (CFPB), or about a consumer financial product or service, or you want to submit a complaint, start here. We’ll point you in the right direction.
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Browse answers to hundreds of financial questions.
Call us
(855) 411-2372
TTY/TTD: (855) 729-2372
8 a.m. to 8 p.m. ET, Monday through Friday (except federal holidays).
More than 180 languages available.
Submit a complaint
Having a problem with a financial product or service? We help consumers connect with financial companies to understand issues, fix errors, and get direct responses about problems.
Tell us about your issue—we’ll forward it to the company and work to get you a response, generally within 15 days.
About the CFPB
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Careers at the CFPB |
Learn about CFPB career opportunities |
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Contracts and procurement |
To request information about doing business with us, including information about our contract and procurement processes |
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Employment information |
To request or submit information about employment at the CFPB |
CFPB compliance
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Accessibility feedback |
To submit feedback about the accessibility of our web content |
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Equal employment opportunity (EEO) complaints |
To request EEO information or file a complaint about acts of workplace discrimination within the CFPB (for employees or applicants of the CFPB, only) |
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Paperwork reduction act |
For questions or information about our compliance with the Paperwork Reduction Act (PRA) |
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Plain writing feedback |
To submit feedback about our compliance with the Plain Writing Act |
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Whistleblower tips and leads |
For information about reporting illegal activities and whistleblower protections |
Information inquiries
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Freedom of information (FOIA) requests |
To submit a Freedom of Information Act (FOIA) request or inquire about our FOIA request process |
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Press inquiries |
To submit a press inquiry or inquire about press opportunities |
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Data inquiries |
To submit an inquiry about public data |
Policy, supervision, and regulation inquiries
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Amicus brief requests |
To request information about our amicus briefs |
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Credit card agreements & surveys |
To request information about general credit card agreements and surveys |
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College credit card marketing agreements |
To request information about college credit card marketing agreements |
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Equifax data breach settlement |
To request information about the Equifax data breach settlement |
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HMDA help |
The Home Mortgage Disclosure Act (HMDA) Help inbox is the primary support tool for all financial institutions, vendors, and those required to report mortgage disclosure information under Reg C. HMDA. |
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Interstate Land Sales Registration Program Office |
Email: CFPB_ILSAProgramOffice@cfpb.gov |
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Regulation inquiries |
To submit a question about CFPB published rules and regulations, visit reginquiries.cfpb.gov |
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Regulatory implementation |
To request information about our work implementing consumer finance regulation |
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Supervision policy and examinations |
To provide feedback about our implementation and guidance materials |
General office contact information
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Administrative adjudication docket clerk |
Email: docketclerk@cfpb.gov |
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Financial Institutions and Business Liaison |
Phone: (202) 435-9316 |
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Office of Competition and Innovation |
Email: OCI@cfpb.gov |
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Office of Intergovernmental Affairs |
Email: IGA@cfpb.gov |
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Office of Minority and Women Inclusion |
To request information about Diversity and Inclusion at the CFPB |
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Office of Public Engagement |
Email: PublicEngagement@cfpb.gov |
Financial education programs and offices
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Financial Education Exchange (FinEx) |
To request information about our Financial Education Exchange (FinEx) program |
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K-12 Financial Education |
To request information about our K-12 Financial education programs and resources |
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Students |
To request information about our resources for college students |
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Your Money, Your Goals Toolkit |
To request information about the Your Money, Your Goals Toolkit |
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Office of Community Affairs |
Email: empowerment@cfpb.gov |
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Office for Older Americans |
Email: CFPB_OlderAmericans@cfpb.gov |
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Office of Servicemember Affairs |
Email: military@cfpb.gov |