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Whether you have questions about the CFPB or about a consumer financial product or service, or you want to submit a complaint, start here. We’ll point you in the right direction. 

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Browse answers to hundreds of financial questions. 


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Submit a complaint

Having a problem with a financial product or service?

We help consumers connect with financial companies to understand issues, fix errors, and get direct responses about problems. 

Tell us about your issue—we’ll forward it to the company and work to get you a response, generally within 15 days.

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Find a mailing address

Mail a complaint

Consumer Financial Protection Bureau
PO Box 2900
Clinton, IA 52733-2900

Mail all other correspondence

Consumer Financial Protection Bureau
1700 G St. N.W.
Washington, D.C. 20552

Consumer Financial Protection Bureau
1990 K St. N.W.
Washington, D.C. 20006