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Submit a complaint

Having a problem with a financial product or service? We help consumers connect with financial companies to understand issues, fix errors, and get direct responses about problems.

Tell us about your issue—we’ll forward it to the company and work to get you a response, generally within 15 days.

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About the CFPB

Careers at the CFPB 

Learn about CFPB career opportunities

Email:CFPB_Jobs@cfpb.gov

Contracts and procurement 

To request information about doing business with us, including information about our contract and procurement processes

Email: CFPB_Procurement@cfpb.gov

Employment information 

To request or submit information about employment at the CFPB

Email: cfpb-hr@cfpb.gov

Fax: (202) 435-7330 

Bureau compliance

Accessibility feedback 

To submit feedback about the accessibility of our web content

Email: CFPB_accessibility@cfpb.gov

To submit a Section 504 request

Email: CFPB_504Request@cfpb.gov

Equal employment opportunity (EEO) complaints 

To request EEO information or file a complaint about acts of workplace discrimination within the CFPB (for employees or applicants of the CFPB, only)

Email: CFPB_EEO@cfpb.gov

Call: (202) 435-9336

Send mail to:

ATTN: Office of Civil Rights
1700 G Street, NW
Washington, D.C. 20552

Please note that this office does not handle civil rights violations experienced while using consumer financial products and services. To submit a complaint about consumer financial products or services, please use our online complaint form. 

Paperwork reduction act 

For questions or information about our compliance with the Paperwork reduction act

Email: CFPB_PRA@cfpb.gov

Plain writing feedback 

To submit feedback about our compliance with the Plain writing act

Email: CFPB_Plain_Writing_Act@cfpb.gov  

Whistleblower tips and leads

For information about reporting illegal activities and whistleblower protections

Email: whistleblower@cfpb.gov

Call: (855) 695-7974

Information inquiries

Freedom of information (FOIA) requests

To submit a Freedom of Information Act request or inquire about our FOIA request process

Email: FOIA@cfpb.gov

Call: (855) 444-3642 (855-444-FOIA)

Send mail to:

CFPB, Attn: Chief FOIA Officer
1700 G Street NW
Washington, D.C. 20552

Note: When submitting FOIA requests, please be sure to include all required information.

CFPB FOIA Manager: Danielle Duvall Adams 

Press inquiries 

To submit a press inquiry or inquire about press opportunities

Email: CFPBPress@cfpb.gov

Call: (202) 435-7170

Policy, supervision, and regulation inquiries

Amicus brief requests  

To request information about our amicus briefs

Email: CFPB_AmicusBriefs@cfpb.gov

Credit card agreements & surveys

To request information about general credit card agreements and surveys

Email: CFPB-CardAgreements@cfpb.gov

College credit card marketing agreements  

To request information about college credit card marketing agreements

Email: cfpb_collegecardagreements@cfpb.gov

Equifax data breach settlement  

To request information about the Equifax data breach settlement

Email: info@EquifaxBreachSettlement.com

Call: (833) 759-2982

HMDA help  

The HMDA Help inbox is the primary support tool for all financial institutions, vendors, and those required to report mortgage disclosure information under Reg C. HMDA.

To request information about or help with HDMA reporting

Email: HMDAHelp@cfpb.gov     

Interstate Land Sales Registration Program Office 

Email: CFPB_ILSAProgramOffice@cfpb.gov

Phone: (202) 435-7800

Regulation inquiries  

To submit a question about CFPB published rules and regulations, visit reginquiries.cfpb.gov

Note: Our website has an extensive inventory of information about our rulemaking and regulatory practices. Please be sure to review our implementation and guidance materials before submitting a question. 

Regulatory implementation  

To request information about our work implementing consumer finance regulation

Email: CFPB_RegulatoryImplementation@cfpb.gov

Supervision policy and examinations  

To provide feedback about our implementation and guidance materials

Email: supervision@cfpb.gov     



General office contact information

Administrative adjudication docket clerk 

Email: docketclerk@cfpb.gov

Financial Institutions and Business Liaison  

Phone: (202) 435-9316

Office of Innovation 

Email: OfficeOfInnovation@cfpb.gov

Mailing address:
Office of Innovation - Consumer Financial Protection Bureau
1700 G Street NW
Washington, D.C. 20552 

Office of Intergovernmental Affairs  

Email: IGA@cfpb.gov

Office of Minority and Women Inclusion 

To request information about Diversity and Inclusion at the Bureau
Email: OMWI@cfpb.gov

To submit a voluntary Diversity and Inclusion Self-Assessment
Email: OMWI_diversityassessments@cfpb.gov

Office of Public Engagement  

Email: PublicEngagement@cfpb.gov  

Financial education programs and offices

Financial Education Exchange (FinEx) 

To request information about our Financial Education Exchange (FinEx) program

Email: CFPB_FinEx@cfpb.gov

K-12 Financial Education  

To request information about our K-12 Financial education programs and resources

Email: CFPB_K12FinancialEducation@cfpb.gov

Students 

To request information about our resources for college students

Email: students@cfpb.gov

Your Money, Your Goals Toolkit 

To request information about the Your Money, Your Goals Toolkit

Email: CFPB_YourMoneyYourGoals@cfpb.gov

Office of Community Affairs  

Email: empowerment@cfpb.gov

Office for Older Americans  

Email: CFPB_OlderAmericans@cfpb.gov

Office of Servicemember Affairs 

Email: military@cfpb.gov