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We recently published a Complaint Snapshot report, which provides an overview of trends across consumer complaints. We also took a focused look at debt collection complaints.

Federal government agencies and federal employees will not ask you to send money to collect prizes. They also won’t call to threaten you with jail time or a lawsuit if you don’t pay a debt. Learn how to protect yourself from imposter scams.

Many people fall behind because they can’t afford to make monthly debt payments on top of their daily living expenses. You’re not alone. Here are some steps to help you get a handle on debt.

Servicemembers consistently report their issues with debt collection to us. These are some of their experiences. 

When we take an enforcement action against a person or company for violating a consumer financial protection law, that person or company may have to compensate people for the harm they caused.

If you were one of the thousands of people who paid illegal upfront fees for debt settlement services to Morgan Drexen, you may be eligible to receive compensation.

When bills are piling up, it’s important to remember that you’re still in control. While you are ultimately responsible for paying all of your bills on time, there are things you can do if you fall short one month and don’t have enough money to cover everything.

Receiving a call from a debt collector can be stressful. Your first instinct may be to hide or ignore the situation and hope it goes away. But that can make things worse. We have resources to help you respond to debt collectors.

Our recent report discusses the most common financial complaints reported by consumers across the 50 states and D.C.