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Getting a call from a debt collector about medical costs can feel like it’s making a painful situation worse. Don’t pay just to make it go away. Know your rights and check the facts.

La llamada de un cobrador sobre costos médicos puede parecer que empeora una situación que ya es mala. No pague porque no quiere recibir más llamadas. Conozca sus derechos y revise los datos.

Gaming marketplaces increasingly mirror banking and payment systems but use design tricks to encourage spending, and our children are often the primary audience. Here are steps to help protect your family.

People living in a home paid for through a contract for deed can seek help to stay in their home instead of losing it when trouble strikes.

People can submit complaints about solar loans with the CFPB and with other federal and state agencies.

Las personas pueden presentar quejas sobre préstamos para energía solar ante el CFPB y otras agencias federales y estatales.

يمكن للأشخاص تقديم شكاوى بشأن قروض الطاقة الشمسية إلى مكتب الحماية المالية للمستهلكين CFPB وإلى وكالات فيدرالية وحكومية أخرى.

人們可以向消費者金融保護局 (Consumer Financial Protection Bureau, CFPB) 及其他聯邦和州機構提交有關太陽能貸款的投訴。

Many student loan borrowers have an opportunity to have their entire student loans cancelled or receive more credit towards cancellation, but they must act before April 30, 2024.

Under a recent CFPB enforcement action, customers who signed up for credit repair services that were marketed to them through telemarketing can cancel their credit repair services anytime.

Gracias a la acción de la CFPB, Clientes pueden cancelar en cualquier momento los servicios de reparación de crédito que les hayan vendido con telemarketing.

Homeowners insurance might get more expensive, or not be renewed at all. Mortgage borrowers can take steps to find more affordable options.

El seguro de vivienda podría ser ponerse más caro o no ser renovado. Los prestatarios hiporecarios pueden buscar opciones más baratas.

¿Tiene dinero en una app de pago? Mejor lo mueve a una cuenta de banco, cooperativa o tarjeta, que tenga garantía federal de depósitos.

Are you keeping money in your payment app? Consider moving it to a bank, credit union, or card account so it can be covered by federal deposit insurance.

Numerous student loan borrowers recently submitted complaints to the Consumer Financial Protection Bureau (CFPB) about companies that promised them student loan forgiveness or loan forbearance in exchange for fees amounting to hundreds or thousands of dollars. Borrowers believed they were talking to their servicer or a company authorized by the Department of Education because they often knew private information such as the borrower’s loan balance or recent consolidation activity. This is fraud.

A consumer advisory from the CFPB’s Office of Servicemember Affairs on the SCRA waiver rights and updates to lease termination notification options.

Errors in your college enrollment record can affect your finances in ways you don’t expect.

You might see enticing images of youthful retirees on the golf course or enjoying other leisure activities in a reverse mortgage advertisement. We looked closely at many ads and found incomplete and inaccurate statements used to describe the loans. Reverse mortgage ads don’t always tell the whole story, so consider these facts when you see advertisements.

Over one-third of the complaints that older consumers submit to us are related to debt collection. In some of these complaints, consumers told us that debt collectors threatened to garnish their benefits from Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), and VA benefits, even though these funds usually can’t be garnished. Here’s important information about how these benefits are protected from garnishment.

We are warning all student loan borrowers who have trouble managing their student debt to watch out for scams run by companies promising “student debt relief.” These companies prey on distressed borrowers who run into trouble and struggle to figure out what comes next.

You may have heard about virtual currencies like Bitcoin, XRP, and Dogecoin. But what are virtual currencies?

Along with other cases from federal and state partners, today we charged that mortgage rescue scammers have taken $25 million in illegal advance fees from consumers. It serves as a reminder of how important it is to watch out for scam artists trying to take advantage of people who need help avoiding foreclosure. Read more to learn how to protect yourself from these scams.

Today, we released a report that describes complaints we received related to the private student loan industry’s practice of placing borrowers in default even when their loans are current and in good standing. Take a look at our consumer advisory and sample letters for borrowers and co-signers.

Over the last several years, many Americans have been able to save on monthly payments on their mortgages and other loans by refinancing to the low interest rates available in the market.