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Whether you’re thinking of buying a home, already have a home loan, or are having trouble paying your mortgage, we have resources to help you every step of the way.

Getting a mortgage

Buying a House: Tools and resources for homebuyers

Whether you’re just thinking about buying a home or about to close, we help you take control of the process.

Maintaining a mortgage

Paying your mortgage is important. We can help you understand how to read your mortgage statement, where to get help if you are struggling to pay your mortgage, and more.

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Understand your monthly mortgage statement

The first step to maintaining your mortgage is to pay your mortgage on time, every time. Understanding your monthly mortgage statement will help. Read more

Know why your mortgage payment might change

Your mortgage payment may change for a few reasons – for example, you have an adjustable rate mortgage and the interest rate changed. Read more

Learn what you can do if you have trouble paying your mortgage

Avoid foreclosure and mortgage scams with these four steps. Read more

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Get help

If you are having an issue with your mortgage, reach out to a HUD-approved housing counseling agency. Click here to find an agency in your area. You can also call the HOPE™ Hotline.

Submit a complaint

Having trouble with a financial product or service? If you've already tried reaching out to the company and still have an issue, you can submit a complaint. Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.

Start a complaint