Getting a mortgage
Maintaining a mortgage
Paying your mortgage is important. We can help you understand how to read your mortgage statement, where to get help if you are struggling to pay your mortgage, and more.
Coronavirus affecting your mortgage or housing?
We have resources from multiple federal agencies to help homeowners and renters understand options for relief and protection in light of the coronavirus emergency.
The first step to maintaining your mortgage is to pay your mortgage on time, every time. Understanding your monthly mortgage statement will help. Read more
Your mortgage payment may change for a few reasons – for example, you have an adjustable rate mortgage and the interest rate changed. Read more
Understand your situation
Know your rights
Submit a complaint
Having trouble with a financial product or service? If you've already tried reaching out to the company and still have an issue, you can submit a complaint. Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.