We’re releasing a report about consumers’ experiences with overdraft programs. Many of the people we spoke with were surprised about overdraft fees. Take control of your checking account with our tips and guides.
CFPB sends letters to financial institution CEO’s encouraging more consumer control over payment methods
Last week, Director Cordray sent a letter to the CEO’s of several banks, credit unions, and financial companies encouraging them to enable consumers to exert greater control over their credit cards, debit cards, and other payment methods.
New data shows how costly (or cheap) it can be for students to use their college-sponsored bank account.
In order to make overdraft disclosure more straightforward, we’ve created four possible designs for a new disclosure form.
Three key tips to keep in mind if you are denied access to basic financial services and products.
Our recent report discusses the most common financial complaints reported by consumers across the 50 states and D.C.
The CFPB works to create a level playing field in financial markets and to help ensure fairness for consumers. Our SEFL division helps ensure compliance with federal consumer financial laws by supervising market participants and bringing enforcement actions when appropriate.
We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016.
Many new financial innovations rely on people
choosing to give a company access to their digital financial records held by
another company. If you’re using these kinds of services, we’d love to hear
from you. Make your voice heard.
If you were one of the thousands of Wells Fargo Bank account holders who had an unauthorized account opened, here’s what you need to know.