Know your rights when transferring money
You have federal rights protecting your money, including special rules that generally apply even when sending it to another country.
Know your rights when sending money abroad
Providers generally are required to give consumers certain information, including their fees and taxes, when sending money abroad. Read more
Find out how to alert a remittance transfer provider about an error
If an error occurred when transferring money, you can better protect your legal rights if you let the provider know about the error. Read more
Learn the types of errors a provider must correct
A provider may be responsible for correcting a mistake if an error occurs. Learn what types of errors are covered. Read more
Are you an educator, advocate, or someone else looking for resources to help others?
- Watch our webinar on CFPB multilingual resources
- Read the latest news from the CFPB’s work on money transfers
Understand your situation
Know your rights
Submit a complaint
Having trouble with a financial product or service? If you've already tried reaching out to the company and still have an issue, you can submit a complaint. Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.