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Category: At the CFPB |
Published

New effort focused on financial issues facing rural communities

The Consumer Financial Protection Bureau has launched a new initiative to focus on financial issues facing rural America. Our effort will initially focus on rural banking deserts, discriminatory and predatory agricultural credit, and manufactured housing.

Category: Info for consumers |
Published

Did you get a notice that your student loans are transferring to a new servicer? Learn more about what this means for you

Many federal student loan borrowers will have their loans transferred to a new servicer. If your loans are currently being serviced by FedLoan Servicing or Granite State, this article can help you prepare for the transition to a new servicer.

Category: Policy and compliance |
Published

El CFPB en búsqueda de comentarios formales para mejorar las directrices para servir a consumidores LEP

El CFPB planea desarrollar directrices para la atención a consumidores LEP o con Limitado Manejo del Inglés y para ello, está recibiendo comentarios públicos formales a través de su Solicitud de Información del año 2020 sobre la Ley de Oportunidad Equitativa al Crédito y Regulación B.

Category: Policy and compliance |
Published

Bureau seeks formal comments to inform forthcoming guidance on serving LEP consumers

The Bureau plans to develop guidance on serving consumers with limited English proficiency (LEP) and welcomes formal public comments through the Bureau’s 2020 Request for Information on the Equal Credit Opportunity Act and Regulation B.

Category: Info for consumers |
Published

Going virtual with your financial consultations during the Coronavirus emergency

As Americans face financial uncertainty, financial coaching and financial counseling can play an important role in helping people make informed decisions. At the same time, financial practitioners are having to adapt to working remotely with their clients. We have tips to help you go virtual.

Category: Data, research, and reports |
Published

Promising practices and lessons learned for Child Savings Account programs

The Bureau is engaged in building the capacity of child savings programs by releasing four briefs geared toward institutions and communities interested in starting, or expanding child savings opportunities.

Category: At the CFPB | Category: Policy and compliance |
Published

How we keep you safe in the consumer financial marketplace

The CFPB works to create a level playing field in financial markets and to help ensure fairness for consumers. Our SEFL division helps ensure compliance with federal consumer financial laws by supervising market participants and bringing enforcement actions when appropriate. 

Category: Policy and compliance |
Published

Fall 2015 rulemaking agenda

An important part of the CFPB’s mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when warranted. Today, we’re posting a semiannual update of our rulemaking agenda as part of the federal government’s Unified Agenda of Regulatory and Deregulatory Actions.

Category: Policy and compliance |
Published

We’re suing a robo-call debt collector

Today we’re announcing that we filed a lawsuit against a robo-call debt collection operation, including its ringleaders, their companies, and service providers. The debt collectors allegedly sent millions of robo-calls to threaten, harass, and deceive consumers to collect debt that consumers do not owe, or were not owed to the debt collectors themselves. The complaint alleges that the scheme depended on the participation of the telemarketing company that sent the robo-calls and the payment processors that allowed the collectors to access consumers’ bank accounts.