Accessibility and Reasonable Accommodation

CFPB is committed to complying with Sections 504 and 508 of the Rehabilitation Act of 1973. Under this federal law, agencies like CFPB must make sure that their programs and activities—including their educational materials, public events, and electronic and information technology (such as this website)—are accessible to people with disabilities.

People with disabilities can request a “reasonable accommodation” to allow them to participate in or benefit from CFPB programs and activities that would not otherwise be accessible because of a disability.

Access to this website

We are committed to providing an excellent user experience, regardless of disability. We frequently review this site to ensure that it meets or exceeds the requirements of Section 508 of the Rehabilitation Act , which requires that electronic and information technology (EIT) be accessible to people with disabilities. Section 508 requires that EIT developed, procured, maintained, or used by the federal government be accessible to both employees and members of the public with disabilities. You can learn more about  Section 508 standards from the U.S. Access Board here .

  • If you believe you may need a reasonable accommodation because of a disability to access information on or to use this website, you can learn how to request one here.
  • If you encounter issues with any page on our website that present a challenge for users with disabilities, please let us know here.
  • If you believe you have been unlawfully denied access to this website or other CFPB EIT because of a disability, you can learn how to file a complaint about it here.

Access to Other Programs and Activities

We also comply with Section 504 of the Rehabilitation Act , which requires generally that all CFPB activities and programs be accessible to members of the public with disabilities. We make sure that individuals with disabilities can participate in and enjoy the benefits of all CFPB operations and resources available to the public.  This includes providing accessible educational materials and ensuring equal access to public meetings and other events.   

  • If you believe you may need a reasonable accommodation because of a disability to access CFPB educational materials, attend a CFPB public meeting or event, or enjoy any other CFPB program or activity, you can request one here.
  • If you believe you have been unlawfully denied access to CFPB programs or activities because of a disability, you can learn how to file a complaint about it here.

Access to Social Media

We work to ensure our pages are user-friendly, but we also use other sites and social media that may not be accessible to persons with disabilities. The resources we share on social media are available on our official site in an accessible format.

Accommodation requests

Learn how to request a reasonable accommodation to access a CFPB program or activity here.

Accessibility complaints

Learn how to file an accessibility-related complaint here.