Data and research

Find research we’ve published and information we’ve collected about the consumer financial marketplace—it’s freely available. Use these resources to improve your understanding of the marketplace, or analyze and build on them to help identify problems and better protect and empower consumers.

Our research and reports

Explore our reports on a variety of subjects including financial well-being, consumer complaints, debt collection and lending practices, mortgage origination and servicing, payday lending, consumer experiences and financial education, and more.

CFPB Research Conference

Our second conference on Dec. 15–16, 2016, featured research from a range of disciplines and approaches that inform the topic of consumer finance.

Consumer credit trends

We present data collected as part of our efforts to monitor consumer credit market conditions. These dashboards are updated monthly to reflect the latest market developments.

Consumer Complaint Database

We send thousands of consumers’ complaints about financial products and services to companies for response. Data from those complaints help us understand the financial marketplace and protect consumers.  

HMDA data

The Home Mortgage Disclosure Act (HMDA) requires many financial institutions to maintain, report, and publicly disclose information about mortgages. We’ve made data available in an interactive tool and a public API.  

Credit card agreements and surveys

We maintain and provide access to resources where you can learn more about credit cards, including general credit card agreement terms and conditions and survey data about pricing and fees.

Survey of mortgage originations

We survey consumers who took out a mortgage in the past 18 months or so — including refinancing a mortgage — in order to know about your experience.

How we handle personally identifiable information

At the CFPB, we have nine privacy principles that guide when and how we collect, use, share, and protect personally identifiable information (PII).