We are committed to protecting consumers through our enforcement work and will not hesitate to take public enforcement action when appropriate.
The Bureau is committed to ensuring fair, equitable, and nondiscriminatory access to credit for both individuals and communities. This report describes our fair lending activities in innovation, outreach, prioritization, guidance and rulemaking, supervision, and enforcement for calendar year 2019.
If you were affected by the 2017 Equifax data breach, you may be eligible to claim compensation and benefits because of a legal settlement.
Si usted se vio afectado por el robo de información a Equifax en 2017, puede que sea elegible para recibir compensación y beneficios gracias al reciente acuerdo legal.
This report describes our fair lending activities in supervision, enforcement, guidance and rulemaking, interagency coordination, and outreach for calendar year 2018.
What you need to know to get money from the settlement with BancorpSouth Bank for alleged discrimination
The BancorpSouth Settlement Administrator recently mailed packets to identified consumers with instructions for how to take part in the settlement. If you think you are eligible, you should look for a packet in the mail and follow the instructions.
Provident borrowers who were charged higher broker fees will receive compensation.
When we take an enforcement action against a person or company for violating a consumer financial protection law, that person or company may have to compensate people for the harm they caused.
If you were one of the thousands of people who paid illegal upfront fees for debt settlement services to Morgan Drexen, you may be eligible to receive compensation.
Three key tips to keep in mind if you are denied access to basic financial services and products.
In observance of six years serving consumers, here are six ways the CFPB has made consumers count.
The CFPB works to create a level playing field in financial markets and to help ensure fairness for consumers. Our SEFL division helps ensure compliance with federal consumer financial laws by supervising market participants and bringing enforcement actions when appropriate.
Today, we took action against Mastercard and UniRush after preventable technological breakdowns in October 2015 left tens of thousands of RushCard users unable to access their money and without customer support.
There are many credit scores available to you as a consumer as well as to lenders. A credit score you receive may not be the same score your lender is using to make a credit decision. Your credit score starts with the information in your credit report and may be different depending on the data used to calculate it.
If you were one of the thousands of Wells Fargo Bank account holders who had an unauthorized account opened, here’s what you need to know.
Cientos de miles de cuentas creadas en secreto por los empleados de Wells Fargo Bank resultan en una multa histórica de $100 millones por parte del CFPB
La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés) multa a Wells Fargo por abrir cuentas secretas sin el conocimiento o consentimiento de los consumidores.
Hundreds of thousands of accounts secretly created by Wells Fargo Bank employees leads to historic $100 million fine from the CFPB
The Consumer Financial Protection Bureau fines Wells Fargo for opening secret accounts without consumers’ knowledge or consent.
In the past five years, we have written rules, enforced laws and, supervised banks and other financial companies, while at the same time creating resources to educate and engage you to make informed choices with your finances.
La delimitación ilegal: Acción del CFPB y del Departamento de Justicia requiere que el banco BancorpSouth pague millones de dólares a consumidores perjudicados
El banco BancorpSouth pagará $10.6 millones para responder al problema de la delimitación ilegal y otras alegaciones de discriminación, luego de que por primera vez el CFPB utilizara a personas encubiertas para ayudar a respaldar dichas alegaciones de discriminación.
BancorpSouth Bank will pay $10.6 million to address redlining and other discrimination claims. After, for the first time, we used undercover testers to help support claims of discrimination.
El garantizar un acceso equitativo y anti-discriminatorio en el proceso de obtener crédito apunta a la esencia misma de la misión del CFPB de proteger a los consumidores y promover la transparencia de los mercados financieros en los Estados Unidos. Durante este último año hemos obtenido reembolsos para consumidores perjudicados por prácticas discriminatorias y hemos supervisado a prestamistas para evitarles daño a los consumidores.
Ensuring fair and nondiscriminatory access to credit goes to the core of the Bureau’s mission of protecting consumers and promoting openness in America’s financial markets. In the past year we have gotten funds back for consumers harmed by discriminatory practices and we have supervised lenders to prevent harm to consumers.
We alleged that those two companies tricked consumers into borrowing against their pensions, hid high interest loan rates and fees, and deceived consumers about other terms of the deal. Now we are working to make sure affected consumers know who to reach out to if they need further information.
Today, harmed borrowers participating in the settlement were mailed checks by the Ally settlement administrator, totaling $80 million, plus interest. Here’s what to do if you think you should receive a check.
An important part of the CFPB’s mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when warranted. Today, we’re posting a semiannual update of our rulemaking agenda as part of the federal government’s Unified Agenda of Regulatory and Deregulatory Actions.