Research and reports

We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.

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Published Category: Consumer Complaint

Snapshot of older consumers and student loan debt

The number of consumers age 60 and older with student loan debt has quadrupled over the last decade in the United States, and the average amount they owe has also dramatically increased. This Snapshot describes the increasing burden of student loan debt on older consumers, as well as the impact that the increased debt burden is having on older borrowers’ impacting financial security.

Published Category: To Congress

Report of the Consumer Financial Protection Bureau pursuant to section 1017(e)(4) of the Dodd-Frank Act

The Consumer Financial Protection Bureau (CFPB or Bureau) is pleased to present this report to the Committees on Appropriations of the United States Senate and House of Representatives  under Section 1017(e)(4), in fulfillment of its statutory responsibility and commitment to accountability and transparency. This report covers October 1, 2015 – September 30, 2016, the Bureau’s 2016 fiscal year.