We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
This midyear report highlights the problems that student loan borrowers face when seeking to access programs designed to protect people working in public service.
In accordance with the Dodd-Frank Act, the CFPB orders an annual independent audit of the operations and budget of the Bureau. The purpose of this audit is to provide objective analyses to improve program performance and operations, reduce costs, facilitate decision-making, and contribute to public accountability.
We began consumer response operations on July 21, 2011
as the nation’s first federal agency specifically mandated to protect American
consumers in the financial marketplace.
I am pleased to present the Bureau of Consumer Financial Protection’s (Bureau’s) Semi-Annual Report to Congress for the period beginning April 1, 2017 and ending September 30, 2017.
The
CFPB presents its Notification and Federal Employee Antidiscrimination and
Retaliation Act of 2002 (No FEAR Act) Annual Report of Fiscal Year (FY) 2017.
We follow specific standards for maintaining affirmative employment programs and take steps to ensure that policies, practices, and procedures are conducted in an inclusive manner for employees and applicants.
This report provides detailed information about the Consumer Financial Protection Bureau’s diversity and inclusion efforts from Jan. 1, 2017, until Dec. 31, 2017.
The Bureau, along with its partners at the Federal Trade Commission, is pleased to submit to Congress its seventh annual report summarizing their 2017 activities to administer the Fair Debt Collection Practices Act (“FDCPA”).
Quarterly
consumer credit trends reports focus on a specific consumer financial product
or issue using a longitudinal, nationally-representative sample of
de-identified credit records maintained by a nationwide credit reporting company.
The Federal Activities Inventory Reform Act (“FAIR Act”) of 1998 and OMB Circular A-76, requires us to submit to Congress, and to make available to the public, an annual report that of competitive sourcing opportunities at the Bureau.
More
than 77 percent of the CFPB employee population responded to the sixth annual
employee survey conducted between July 17 and August 25, 2017. We’ll use
feedback from tools like the annual employee survey in developing strategies to
serve employees’ needs better.
