We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
A guide for assessing young people's progress toward acquiring the foundations of financial capability.
Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and regulations to inform the public discourse.
The Building Blocks Measurement Guide provides a means of assessing young people’s progress toward acquiring the foundations of financial capability.
The Congress finds that experience in both private and public employment indicates that the statutory protection of the right of employees to organize, bargain collectively, and participate through labor organizations of their own choosing in decisions which affect them, safeguards the public interest, contributes to the effective conduct of public business, and facilitates and encourages the amicable settlement of disputes between employees and Employers involving conditions of employment.
Quarterly consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally-representative sample of de-identified credit records maintained by a nationwide credit reporting company.
This Complaint Snapshot provides a high-level overview of trends in consumer complaints and supplements the Consumer Response Annual Report with more recent information about monthly changes in complaint volume and a spotlight on debt collection.
In this series of research briefs, the Bureau’s Office of Research and Division of Consumer Education and Engagement examine whether encouraging mortgage shopping benefits consumers.
Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and regulations to inform the public discourse.
In accordance with the Dodd-Frank Act, the CFPB orders an annual independent audit of the operations and budget of the Bureau. The purpose of this audit is to provide objective analyses to improve program performance and operations, reduce costs, facilitate decision-making, and contribute to public accountability.
We began consumer response operations on July 21, 2011
as the nation’s first federal agency specifically mandated to protect American
consumers in the financial marketplace.
I am pleased to present the Bureau of Consumer Financial Protection’s (Bureau’s) Semi-Annual Report to Congress for the period beginning April 1, 2017 and ending September 30, 2017.
