Furnishers have an obligation to investigate consumer disputes
The CFPB recently filed an amicus brief to ensure furnishers follow their obligation to investigate disputes that consumers submit to credit reporting companies.
Blog
CFPB launches new system to promote consistent enforcement of consumer financial protections
CFPB announces new system of Consumer Financial Protection Circulars to provide guidance to enforcers of federal consumer financial law.
Support Spanish-speaking customers with Spanish-language disclosures
To help financial institutions serve Spanish-speaking customers, we are making available Spanish translations of several key notices and consumer disclosures.
Credit reporting companies and furnishers have obligations to assure accuracy in consumer reports
The CFPB recently filed two amicus briefs to ensure that credit reporting companies and furnishers follow their legal responsibilities with respect to accuracy in consumer reports.
Busting myths about bankruptcy and private student loans
Some student loans require a showing of undue hardship and an adversary proceeding to be discharged in bankruptcy. Other student loans are treated the same as other consumer unsecured debt.
Protecting consumers through a pandemic: 2020 Fair Lending Report to Congress
This report describes our fair lending activities in supervision, enforcement, guidance and rulemaking, interagency coordination, and outreach and education for calendar year 2020.
Bureau takes additional steps to foster an inclusive financial system
I am pleased to announce that the Bureau has published the “Statement Regarding the Provision of Financial Products and Services to Consumers with Limited English Proficiency.” The Statement provides principles and guidelines to inform and assist financial institutions seeking to better serve LEP consumers in non-English languages.
CFPB provides clearer rules of the road for RESPA marketing service agreements
Better clarity regarding the treatment of MSAs under RESPA Section 8. The Bureau remains committed to vigorous enforcement of RESPA Section 8.
Consumer reporting and the CARES Act
The Bureau released FAQs for industry that will help ensure that consumers affected by COVID-19 receive the credit reporting protections required by the CARES Act amendments to the FCRA.
Protecting consumers and encouraging innovation: 2019 Fair Lending Report to Congress
This report describes our fair lending activities in innovation, outreach, prioritization, guidance and rulemaking, supervision, and enforcement for calendar year 2019.
We looked at the impact of regulations at financial institutions
Today, we're releasing findings from a study we conducted on the operational effects of certain regulations for banks, in order to better understand the...
Send money abroad with more confidence
Today, you have new rights if you send money to family or others outside the United States. These protections come from a new rule that applies to...
Updates to remittance transfer rule resources and a correction to the rule
We strive to make financial markets work for both consumers and the entities we regulate. Critical to that goal is making sure that businesses – both small...
We’re studying the costs of complying with consumer finance regulations
Banks, credit unions, and other financial services providers are concerned with compliance costs – how much it costs to comply with financial regulations –...
Helping small businesses understand and comply with the new remittance rule
Updated on August 8, 2013: The remittance rule goes into effect October 28, 2013. Visit the remittance rule page for additional information regarding the...