The National Consumer Assistance Plan (NCAP) was launched in March 2015 by the three nationwide credit reporting companies in response to a multi-state settlement. In this report, we explore how the removal of public records resulting from the NCAP affected consumers' credit records and their credit scores.
Our new interactive Financial Well-Being tool lets you see your financial well-being score—that is, how well your money situation provides you with financial security and freedom of choice.
According to a new CFPB report, at-risk student loan borrowers are struggling with repayment, even with options to help them available.
Financial coaching can help consumers achieve their financial goals. It’s a strategy that financial educators can implement with the people they serve. Read more about our two briefs: “Financial Coaching: A Strategy to Improve Financial Well-Being” and “Implementing Financial Coaching: Implications for Practitioners.”
We are seeking your research on consumer finance for our conference this December. Submit your completed papers or detailed abstracts by August 26.
We recently studied how auto title loans affect consumers. Read our blog to find out what we learned.
We recently released a study about payments for online payday loans and other high-cost online loans and their effects on consumers. We found that online lenders’ repeated attempts to debit payments from a borrower’s checking account add significant costs to online payday loans.
Tens of millions of consumers use financial products or services like credit cards and student loans that include pre-dispute arbitration clauses in their agreements. These clauses can require disputes be resolved through arbitration, rather than through the court system. Since 2012, we’ve being working on a study of arbitration provisions and report to Congress. Here’s what we learned and why it matters.