The basics of debt collection
A debt collector may be trying to contact you because a creditor believes you are past due on the payments you owe on a debt. Read more
Ignoring or avoiding a debt collector is unlikely to make the debt collector stop contacting you. If you believe you do not owe the debt, you should tell the debt collector. Read more
The Fair Debt Collection Practices Act (FDCPA) says that a debt collector is not allowed to use unfair practices in trying to collect a debt. Read more
Understand your situation
Know your rights
How to guides
Submit a complaint
If you are having an issue with debt collection, you can submit a complaint to the CFPB. We’ll work to get you a response from the company.
Learn more about debt collection
Looking for more information? We can help you address many other questions you may have about debt collection.