Facing financial difficulties due to the pandemic?
We have resources to help you stay on top of your finances to protect yourself and your loved ones.
Checklist for opening a new bank or credit union account
You may decide that a checking or savings account is right for you. Use this checklist to help you gather the information you’ll need to open an account and understand your choices. Read more
Learn when your funds from a deposited check will be available
Each bank or credit union has its own rules as to when it will let you access money after you deposit a check, but federal law establishes the maximum length of time a bank or credit union can make you wait. Read more
Understand what it means to “opt-in” to overdraft coverage
You could be charged overdraft fees in connection with checks, electronic payments, or debit cards. There are steps you can take to reduce or eliminate overdraft fees associated with your account. Read more
Are you a professional looking for resources to help others?
- Download or order free handouts about checking and savings accounts
- Watch our webinar on how family and friends can affect spending and saving patterns
Understand your situation
Submit a complaint
Having trouble with a financial product or service? If you've already tried reaching out to the company and still have an issue, you can submit a complaint. Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.