We're currently experiencing technical issues that have delayed the refresh of data in the Consumer Complaint database.
We're currently experiencing technical issues that have delayed the refresh of consumer complaint narratives in the Consumer Complaint database.
We expect to refresh the data in the next few days.
Consumer Complaint Database
This database is a collection of complaints about consumer financial products and services that we sent to companies for response.
Download the data
Our reports highlight some of what we’re seeing in the complaints we handle, but know there are more ways to use, analyze and build on the data. That’s why we make it possible for you to download the data, once we have taken steps to remove personal information.
You can download all complaint data as either a CSV of JSON file here, or you can download a subset of the data—such as all complaints for a specific product—by filtering the full data set and exporting your results.
The CFPB recently updated its Application Programming Interface (API) service to ensure seamless data availability for users and real-time consistency with the Consumer Complaint Database. The Socrata platform will be retired in early January 2020. Check out our search tool and the new API service to learn more about consumer complaints.
Use our data
Looking to export our data and have more control over it? Use our Open Data API.
Have a question about a data field?