The CFPB is required to publish a new strategic plan that communicates the Bureau’s mission, strategic goals, and objectives for the next five years. We invite your feedback on the draft strategic plan for fiscal years 2022 to 2026.
The CFPB Ombudsman’s Office shares its FY2021 Annual Report.
On November 30, 2021, the Debt Collection Rule became effective. These rules clarify how debt collectors can communicate with you, including what information they’re required to provide. Here are five key things to know about these new debt collection rules.
We’ve issued additional guidance to staff reminding them to report ethics violations, such as suspicious communications and activity by former employees to agency officials.
This October 14th is Annual Ombuds Day, meant to increase awareness and help educate about the ombudsman profession.
Today, I was sworn in as Director of the CFPB. I am honored to lead this organization, which plays an essential role within the Federal Reserve System.
Deadline to request initial forbearance for HUD/FHA, USDA, or VA backed loans is extended until National Emergency ends
If you have a mortgage backed by HUD/FHA, USDA, or VA and are struggling to make payments due to the pandemic, you can request initial forbearance anytime during the COVID-19 National Emergency.
Support volunteerism including community-based efforts to provide free tax preparation services to people with low incomes.
New rule ensures mortgage servicers provide options to potentially vulnerable borrowers exiting forbearance
Effective August 31, a new rule amending Regulation X aims to ensure eligible borrowers have a meaningful opportunity for loss mitigation after exiting mortgage forbearance programs.
Our latest Data Point report takes an in-depth look at the different types of auto lenders, the interest rates they charge, and the correlations between the interest rates they charge and the rates of default among their subprime borrowers.
Did you get a notice that your student loans are transferring to a new servicer? Learn more about what this means for you
Many federal student loan borrowers will have their loans transferred to a new servicer. If your loans are currently being serviced by FedLoan Servicing or Granite State, this article can help you prepare for the transition to a new servicer.
Scammers are preying on renters and landlords in need of emergency rental assistance. Learn how to spot a rental assistance scam and use a federal tool to help you find your local rental assistance program.
Following the recent earthquake, people in the United States are trying to connect with family and friends in Haiti, including finding ways to send money directly. Here are resources to safely send money overseas, as well as tips to help loved ones recover and rebuild.
Mientras las protecciones expiran, la nueva normativa para la administración hipotecaria busca reducir las ejecuciones que sean evitables
En efecto desde el 31 de agosto del 2021, la nueva normativa les exige a los administradores hipotecarios ofrecerles a los propietarios, oportunidades reales para evitar el “foreclosure” y mantenerse en sus viviendas, mientras algunos programas federales de aplazamiento comienzan a expirar.
Effective August 31, 2021, a new rule requires mortgage servicers to provide meaningful opportunities for homeowners to avoid foreclosure and keep their homes as certain federal forbearance programs begin to expire.
Due to a U.S. Supreme Court decision, the CDC eviction moratorium has ended. If you’re having trouble catching up on rent, utilities, or other housing expenses, here are options and resources to help you get back on your feet.
La moratoria al desalojo del CDC ha terminado gracias a una decisión de la Corte Suprema de Justicia. Si tiene problemas para ponerse al día con la renta, servicios básicos, u otros costos de vivienda, le mostramos opciones para ayudarle a recuperarse.
Credit access declined during the pandemic for credit cards, but increased for mortgages and auto loans
This post is the fifth in a series documenting trends in consumer credit outcomes during the COVID-19 pandemic. Access to new credit cards has decreased, but access to mortgages and auto loans has increased since the start of the pandemic.
As part of CFPB’s continued effort to combat housing insecurity and promote racial equity, the Bureau is partnering with the Department of Housing and Urban Development to lead a tech sprint on post-pandemic housing challenges. We are asking participants to develop innovative digital tools to raise visibility of housing assistance resources focused on alleviating challenges faced by those with housing insecurity and aiding the connection of housing insecure households and the small landlords that serve them to those providing aid.
Everyone deserves a second chance. Use our tools to financially empower people in transition from incarceration
The CFPB’s Focus on Reentry: Criminal Justice guide provides actionable tools to help people involved in the criminal justice system and their families achieve their financial goals.
This post is the fourth in a series documenting trends in consumer credit outcomes during the COVID-19 pandemic. Credit card limits stagnated or declined for most credit score groups early in the pandemic, but have been rising in recent months. Despite a spike in accounts closed by creditors at the start of the pandemic, accounts are not being closed at unusual rates.
When tenants can’t pay the rent, this can be hard on landlords too. Get the facts about federal rental assistance and find out how to take advantage of help that’s available to you.
If you were a college student enrolled in an eligible college or university on or after March 13, 2020, you may qualify for emergency financial aid grants that can be used to cover expenses or costs from food, housing, course materials, technology needs, health care, child-care expenses, or money owed to your school.
Si no puede pagar la renta y teme que le desalojen, sepa que el 3 de agosto del 2021, el CDC ha emitido una nueva moratoria a los desalojos. Le mostramos lo que necesita saber al respecto.
If you are unable to pay rent and worried about eviction, the CDC issued a new eviction moratorium on August 3, 2021. Here’s what you need to know.