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中文 (Chinese)

消費者金融保護局(Consumer Financial Protection Bureau,簡稱CFPB)是一個新成立的聯邦政府機構,旨在使金融產品及服務爲每一個人服務 - 不論是買房子、選擇信用卡、向國外的家人寄錢、或是以其他各種方式使用消費者金融產品。


新冠病毒 (Coronavirus)



A guide to COVID-19 economic stimulus relief
Protections for renters
The importance of fair and equitable access to credit for minority and women-owned businesses
Planning your finances for an uncertain future
Tools to help when you can't pay your bills
Help for small businesses during the COVID-19 pandemic
Build your kids’ money skills while they’re home from school
What you need to know about student loans and the coronavirus pandemic
Avoid scams while finding help during quarantine
Tips to stay on top of your finances during the coronavirus pandemic
Protect yourself financially from the impact of the coronavirus
Beware of scams related to the coronavirus
Protecting your credit during the coronavirus pandemic
Coronavirus and dealing with debt: Tips to help ease the impact
Tips for financial caregivers during the coronavirus pandemic

您有遇到金融產品或服務方面的問題嗎?我們希望能聽取您的意見。一位會說中文的服務代表會接聽您的來電。我們會把您的投訴轉交給有關的公司,並幫您獲得答覆。您可以提出關於信用卡、房屋貸款、預付卡、寄錢到國外、信用報告、銀行帳戶或服務、討債、發薪日貸款、學生貸款、汽車貸款、或其他消費貸款的投訴。請打電話給CFPB,電話號碼是 (855) 411-2372,然後按 3。


選擇金融產品和服務 (Selecting financial products and services)

銀行或信用社開戶清單 (Checklist for opening a bank or credit union account)

付帳單的各種方式 (Ways to pay your bills)

接受付款的各種方式 (Ways to receive your money)

避免法拍 的 清單 (How to avoid foreclosure)

尋找房屋貸款? (Shopping for a mortgage? What you can expect under federal rules)

已有房屋貸款? (Have a mortgage? What you can expect under federal rules)

您的災難檢核表 (traditional) (Your disaster checklist)

您的灾难核对表 (simplified) (Your disaster checklist)

瞭解您的信用評分 (Understand your credit score)

每年至少檢查一次您的信用報告 (Check your credit report at least once a year)

如何重建您的信用 (How to rebuild your credit)

計劃成為無債一族? (Planning to become debt free?)

瞭解您在收到債務追收人電話時的權利 (Know your rights when a debt collector calls)

選擇汽車貸款 (Shopping for your auto loan)