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Data management in action

How we manage the data lifecycle

Data assets are managed across the enterprise using a centralized data management approach led by the Office of the Chief Data Officer (OCDO) and Office of Technology and Innovation (T&I). These offices engage regularly with leaders across the agency to maintain a robust program that consistently meets the data needs of the Bureau. The OCDO leads the Bureau’s data strategy and data policy development to facilitate innovation in data-driven decision making while ensuring compliance with relevant laws, regulations, and policies such as the Federal Data Strategy and Foundations for Evidence Based Policymaking Act (Evidence Act). T&I’s Enterprise Data Analytics (EDA) teams work with the OCDO to maintain the data infrastructures and security of our systems. The enterprise data management program will be consistently evaluated and improved through the data strategy to ensure data resources continue to align with policy priorities and mission objectives.

Foundations for Evidence Based Policy Making Act of 2018

Congress passed the Evidence Act to systemically improve Federal agencies’ management of data and use of evidence to address policy questions. Title II of the Evidence Act, the OPEN Government Data Act, established requirements that promote the transparency and accessibility of government data assets with our stakeholders – including the public. Each department or agency shall designate a Chief Data Officer to lead data governance and data lifecycle management, an Evaluation Officer to lead the agency’s evaluation and learning agenda activities, and a Statistical Officer to advise on statistical policy, techniques, and procedures.

How we govern our data

In 2014, the Data Governance Board (DGB) was established to serve as our Enterprise-wide data governance advisory body. The DGB is responsible for assessing the benefits and risks associated with the management of our data assets, reviewing and offering guidance on data policies, and improving information governance standards. To streamline the data intake and release request processes, the Bureau established the Data Intake Group (DIG) and Data Release Group (DRG). The DIG and DRG help centralize the review process and ensure compliance with relevant laws, regulations, and Bureau policies before data is brought into the Bureau or released to the public. Data requests of high sensitivity are further reviewed by the DGB to mitigate risk.

The DGB meets twice monthly and is chaired by the Chief Data Officer (CDO). The DGB is comprised of senior staff from across the Bureau, including representatives from the OCDO, Privacy team, Cybersecurity team, Consumer Education & External Affairs (CEEA), Supervision, Enforcement & Fair Lending Division (SEFL), Research, Markets & Regulations Division (RMR), Legal Division (LD), Office of the Director, and the Operations Division.

Read our Data Governance Board charter

To learn more about the Bureau’s data program, please visit our public report on the sources and uses of data at the Bureau.

If you have additional questions, please contact us via email at

To access our public data assets available for download, please visit our Public Data Inventory.

We can help with your FOIA request

The Freedom of Information Act (FOIA) is a law that enables members of the public to request records from the government. In addition to making our data openly available for the public to access, our designated teams also respond to FOIA requests, publish FOIA reports and update our FOIA Reading Room on a regular basis. FOIA requesters may contact the CFPB’s FOIA Public Liaison at any time to check on the status of their FOIA requests.

Visit our FOIA webpage

We take your privacy seriously

We collect only the minimum amount of personally identifiable information (PII) we need, whether it is to assist with your issue or to work on consumer issues broadly. When releasing data, we are careful to protect the privacy, and confidentiality of the data asset.

Visit our Privacy pages

We are committed to plain language communications

The CFPB has adopted plain language as a core principle for all consumer-facing content. This means that we apply plain language principles in all of our consumer materials.

Visit our Plain Writing pages