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Category: Data, research, and reports |
Published

Trends in Reported Assistance on Consumers’ Credit Records

This post is the second in a series documenting trends in consumer credit outcomes during the COVID-19 pandemic. Since July 2020, consumers have transitioned out of assistance to varying degrees across all credit products, but a significant share of mortgage borrowers continue to receive assistance.

Category: Data, research, and reports |
Published

Delinquencies on credit accounts continue to be low despite the pandemic

New Bureau research examines consumer credit trends through April 2021, finding little increase in delinquencies on credit cards, auto loans, mortgages, and student loans during COVID-19. Delinquency rates also remain lower than pre-pandemic levels, likely as a result of public and private interventions.

Category: Info for consumers |
Published

¿Le preocupa no poder hacer los pagos del préstamo de su coche? Su prestamista puede tener opciones para ayudarle

Si temporalmente está pasando por alguna dificultad financiera que le dificulta hacer los pagos mensuales del préstamo de su coche, su prestamista podría ayudarle a recuperarse. Le mostramos cómo evaluar las opciones disponibles y encontrar así, la mejor forma de evitar atrasarse en su préstamo de automóvil.

Category: Data, research, and reports |
Published

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016. 

Category: Info for consumers |
Published

3 things you should consider before co-signing for an auto loan

If you co-sign an auto loan, you will be responsible for making payments if the primary borrower can’t pay. It could affect your future access to credit and your overall credit score. Here are some tips for co-signers and a new auto loan resource for you.  Share it with your co-borrower so you can shop for a loan that works for both of you.

Category: At the CFPB | Category: Info for consumers |
Published

You have the right to someone in your financial corner

Harry noticed that his son Ari, a servicemember, was struggling with his car loan, so he reached out to the Consumer Financial Protection Bureau. His story led to our investigation into an auto loan program that we found was using deceptive marketing and lending practices to target servicemembers.