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Published Category: Info for consumers

La delimitación ilegal: Acción del CFPB y del Departamento de Justicia requiere que el banco BancorpSouth pague millones de dólares a consumidores perjudicados

El banco BancorpSouth pagará $10.6 millones para responder al problema de la delimitación ilegal y otras alegaciones de discriminación, luego de que por primera vez  el CFPB utilizara a personas encubiertas para ayudar a respaldar dichas alegaciones de discriminación.

Published Category: Info for consumers

Redlining: CFPB and DOJ action requires BancorpSouth Bank to pay millions to harmed consumers

BancorpSouth Bank will pay $10.6 million to address redlining and other discrimination claims. After, for the first time, we used undercover testers to help support claims of discrimination.

Published Category: Info for consumers

Usted tiene el derecho a que lo traten de manera justa en el mercado financiero

El garantizar un acceso equitativo y anti-discriminatorio en el proceso de obtener crédito apunta a la esencia misma de la misión del CFPB de proteger a los consumidores y promover la transparencia de los mercados financieros en los Estados Unidos. Durante este último año hemos obtenido reembolsos para consumidores perjudicados por prácticas discriminatorias y hemos supervisado a prestamistas para evitarles daño a los consumidores.

Published Category: Info for consumers

You have the right to be treated fairly in the financial marketplace

Ensuring fair and nondiscriminatory access to credit goes to the core of the Bureau’s mission of protecting consumers and promoting openness in America’s financial markets. In the past year we have gotten funds back for consumers harmed by discriminatory practices and we have supervised lenders to prevent harm to consumers. 

Published Category: Info for consumers

Hudson City Savings Bank to pay $27 million to increase access to credit in Black and Hispanic neighborhoods it discriminated against

The complaint alleges that Hudson City redlined by locating its branches and selecting mortgage brokers nearly all outside of majority-Black-and-Hispanic neighborhoods, among other actions. In other words, it intentionally discouraged potential borrowers from equal access to credit in majority-Black-and-Hispanic neighborhoods in New Jersey, New York, Connecticut, and Pennsylvania.

Published Category: Policy & Compliance

Developing standards for assessing diversity policies

We are tasked, along with other agencies, by the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, to develop standards that can be used for assessing the diversity policies and practices of financial service providers. Together with the Office of the Comptroller of the Currency, Federal Deposit Insurance Corporation, National Credit Union Administration, […]

Published Category: At the CFPB

Continuing our promise of diversity

Today is my first day as the Director of the Office of Minority and Women Inclusion at the CFPB. I’m coming to the CFPB after serving nine years at the U.S. Equal Employment Opportunity Commission (Commission). There I worked to protect the public from unlawful discrimination and harassment in all work situations.

I came to the CFPB because I know this is a place that shares those same values. Here we have a team that understands that to help all consumers we need to have a wide range of perspectives in-house. Our Office of Minority and Women Inclusion will work to ensure that diversity and inclusion are more than just considerations; they are defining standards for the work we do.

Published Category: Policy & Compliance

Addressing credit discrimination

The CFPB is the first federal agency with the primary mission of making consumer financial markets work for American consumers. Congress charged us with ensuring that: All consumers have access to markets for consumer financial products and services; and Markets for consumer financial products and services are fair, transparent, and competitive.