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FOIA requests

The Freedom of Information Act (FOIA) is a law that enables members of the public to request documents from the government. The Privacy Act also provides individuals a means by which to request access to records about them.

The Bureau’s FOIA Office is Open For Business

How to Reach Us

While we navigate the challenges of the COVID-19 pandemic, the Bureau’s FOIA team remains committed to transparency and responsiveness. To receive a faster response, please contact the Bureau’s FOIA team by email.

Update on access to U.S. mail, overnight mail, and fax services

The FOIA team currently has limited access to U.S. mail and overnight mail services and is no longer accepting fax communications. Limited access means that our responses to mail inquiries may be delayed.

Beginning July 20, 2020, the FOIA team has resumed its acceptance of FOIA requests by mail. If prior to that date, you submitted a FOIA request or appeal to the Bureau by U.S. mail, overnight mail services, or fax and have not received an acknowledgement of receipt by the Bureau, we recommend resubmitting or following up by email to confirm receipt.

Expected timeframe

Processing time varies with the request’s complexity. However, the CFPB will make every attempt to provide a response within the timeframes outlined in the FOIA statute.

Our work

Submit a request

Follow the instructions and fill out a form to create a new request under either FOIA or the Privacy Act.

Fee schedule

There is no initial fee for a request, but this guidance can help you determine what fees may apply to your request based on our costs in responding.


Learn more about the process, your rights, and what to expect.

FOIA reports, logs, and frequently requested records

View our published reports, logs, and frequently requested records.