The Freedom of Information Act (FOIA) is a law that enables members of the public to request records from the government. The Privacy Act provides individuals a way to request access to records about them.
The Bureau’s FOIA Office is Open For Business
How to Reach Us
While we navigate the challenges of the COVID-19 pandemic, the Bureau’s FOIA team remains committed to transparency and responsiveness. To receive the quickest response, please contact the Bureau’s FOIA team by email.
Update on access to U.S. mail, overnight mail, and fax services
The FOIA team currently has limited access to U.S. mail and overnight mail services and is no longer accepting fax communications. This means our responses to mail inquiries may be delayed.
If you submitted a FOIA request or appeal to the Bureau by U.S. mail, overnight mail services, or fax and have not received an acknowledgement of receipt by the Bureau, we recommend resubmitting or following up by email to confirm receipt.
The amount of time it takes to process each request varies based on complexity. However, the CFPB will make every attempt to provide a response within the timeframes outlined in the FOIA statute.
Submit a request
Follow the instructions and fill out a form to create a new request under either FOIA or the Privacy Act.
There is no initial fee to make a request, but fees may apply based on the cost of fulfilling your request.
Learn more about the process, your rights, and what to expect.
FOIA reports, logs, and frequently requested records
View our published reports, logs, and frequently requested records.