The Office of Servicemember Affairs’ annual report highlights complaints from military consumers as well as continuing trends facing the military community in the financial marketplace.
This edition of our 50 state report provides data on US- and state-level complaints submitted by servicemembers, veterans, and military families.
Today,
we’re releasing our sixth annual report highlighting complaints from
servicemembers as well as emerging issues and continuing trends facing the
military community in the financial marketplace.
This edition of our 50 state report provides data on U.S.- and state-level complaints.
As part of the Bureau’s commitment to engage stakeholders in active dialogue about key issues, the Bureau recently held three roundtables to gather feedback about the Requests for Information the Bureau recently issued.
We recently published a Complaint Snapshot report, which provides an overview of trends across consumer complaints. We also took a focused look at debt collection complaints.
When military borrowers are not able to get on track for programs like PSLF, they can end up paying tens of thousands of dollars they would otherwise not owe.
This month's 50-state report shows that servicemembers are more likely to submit complaints about some financial products compared to non-servicemembers, such as debt collection, but are less likely than non-servicemembers to submit complaints about other products, such as mortgages. Overall the report shows that servicemembers may face different problems in the financial marketplace than non-servicemembers.
We’ve released a state-by-state snapshot showing how student loan debt is spread across the country. We also break down the complaints we’ve handled from student loan borrowers in every state.
Our recent report discusses companies’ responses to complaints and consumers’ perspectives on the complaint process and company responses.
