Many Americans continue to face economic challenges during these uncertain times. As Consumer Financial Protection Week comes to a close, the CFPB continues to be here for you with resources to explain your rights, options and protections during the coronavirus pandemic.
Despite the changes in operations brought by the pandemic and stay-at-home orders, we are on the job fielding on average 30,000 complaints a month.
Here's what we’ve been doing over the past year to help military families plan for their next financial journey.
The Office of Servicemember Affairs’ annual report highlights complaints from military consumers as well as continuing trends facing the military community in the financial marketplace.
This edition of our 50 state report provides data on US- and state-level complaints submitted by servicemembers, veterans, and military families.
we’re releasing our sixth annual report highlighting complaints from
servicemembers as well as emerging issues and continuing trends facing the
military community in the financial marketplace.
This edition of our 50 state report provides data on U.S.- and state-level complaints.
As part of the Bureau’s commitment to engage stakeholders in active dialogue about key issues, the Bureau recently held three roundtables to gather feedback about the Requests for Information the Bureau recently issued.
We recently published a Complaint Snapshot report, which provides an overview of trends across consumer complaints. We also took a focused look at debt collection complaints.
When military borrowers are not able to get on track for programs like PSLF, they can end up paying tens of thousands of dollars they would otherwise not owe.
Complaints show military families and non-military families have different experiences in the financial marketplace
This month's 50-state report shows that servicemembers are more likely to submit complaints about some financial products compared to non-servicemembers, such as debt collection, but are less likely than non-servicemembers to submit complaints about other products, such as mortgages. Overall the report shows that servicemembers may face different problems in the financial marketplace than non-servicemembers.