Skip to main content

Blog

Date range
Clear filters
80 filtered results
Category: At the CFPB | Category: Policy and compliance |
Published

How we keep you safe in the consumer financial marketplace

The CFPB works to create a level playing field in financial markets and to help ensure fairness for consumers. Our SEFL division helps ensure compliance with federal consumer financial laws by supervising market participants and bringing enforcement actions when appropriate. 

Category: Info for consumers |
Published

What you need to know: Understanding why offers for “your” credit score are not all the same

There are many credit scores available to you as a consumer as well as to lenders. A credit score you receive may not be the same score your lender is using to make a credit decision. Your credit score starts with the information in your credit report and may be different depending on the data used to calculate it.

Category: Info for consumers | Category: Policy and compliance |
Published

Cientos de miles de cuentas creadas en secreto por los empleados de Wells Fargo Bank resultan en una multa histórica de $100 millones por parte del CFPB

La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés) multa a Wells Fargo por abrir cuentas secretas sin el conocimiento o consentimiento de los consumidores.

Category: Info for consumers |
Published

La delimitación ilegal: Acción del CFPB y del Departamento de Justicia requiere que el banco BancorpSouth pague millones de dólares a consumidores perjudicados

El banco BancorpSouth pagará $10.6 millones para responder al problema de la delimitación ilegal y otras alegaciones de discriminación, luego de que por primera vez  el CFPB utilizara a personas encubiertas para ayudar a respaldar dichas alegaciones de discriminación.

Category: Info for consumers |
Published

Redlining: CFPB and DOJ action requires BancorpSouth Bank to pay millions to harmed consumers

BancorpSouth Bank will pay $10.6 million to address redlining and other discrimination claims. After, for the first time, we used undercover testers to help support claims of discrimination.

Category: Info for consumers |
Published

Usted tiene el derecho a que lo traten de manera justa en el mercado financiero

El garantizar un acceso equitativo y anti-discriminatorio en el proceso de obtener crédito apunta a la esencia misma de la misión del CFPB de proteger a los consumidores y promover la transparencia de los mercados financieros en los Estados Unidos. Durante este último año hemos obtenido reembolsos para consumidores perjudicados por prácticas discriminatorias y hemos supervisado a prestamistas para evitarles daño a los consumidores.

Category: Info for consumers |
Published

You have the right to be treated fairly in the financial marketplace

Ensuring fair and nondiscriminatory access to credit goes to the core of the Bureau’s mission of protecting consumers and promoting openness in America’s financial markets. In the past year we have gotten funds back for consumers harmed by discriminatory practices and we have supervised lenders to prevent harm to consumers. 

Category: Policy and compliance |
Published

Fall 2015 rulemaking agenda

An important part of the CFPB’s mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when warranted. Today, we’re posting a semiannual update of our rulemaking agenda as part of the federal government’s Unified Agenda of Regulatory and Deregulatory Actions.

Category: Info for consumers |
Published

Hudson City Savings Bank to pay $27 million to increase access to credit in Black and Hispanic neighborhoods it discriminated against

The complaint alleges that Hudson City redlined by locating its branches and selecting mortgage brokers nearly all outside of majority-Black-and-Hispanic neighborhoods, among other actions. In other words, it intentionally discouraged potential borrowers from equal access to credit in majority-Black-and-Hispanic neighborhoods in New Jersey, New York, Connecticut, and Pennsylvania.

Category: Policy and compliance |
Published

Citibank to refund $700 million to credit card customers for unfair and deceptive practices

Today we’re ordering Citibank, N.A. and some of its subsidiaries to refund approximately $700 million to customers for unfair and deceptive credit card practices. This includes unfairly billing consumers for credit card add-on products, deceptively marketing those products, and deceptive collection practices. Generally, consumers who were signed up for these products on or after January 1, 2009, will receive full or partial refunds.

Category: Info for consumers | Category: Policy and compliance |
Published

Un administrador del acuerdo de Ally en breve estará en contacto con prestatarios elegibles

En diciembre de 2013, junto con el Departamento de Justicia (DOJ), ordenamos a Ally Financial Inc. y Ally Bank a pagar $80 millones en daños y perjuicios a los consumidores perjudicados por las políticas de precios de préstamos para vehículo de Ally que dieron lugar a discriminación.

Category: Info for consumers | Category: Policy and compliance |
Published

Ally settlement administrator will contact eligible borrowers soon

We found that between April 2011 and December 2013, Ally’s markup policy resulted in African-American, Hispanic, Asian and Pacific Islander borrowers paying more for auto loans than similarly situated non-Hispanic white borrowers. Ally agreed to a settlement and is paying a settlement administrator to distribute the $80 million in damages to harmed borrowers.

Category: Data, research, and reports |
Published

We’re making progress toward ensuring fair access to credit

We’re releasing our third annual Fair Lending Report, which details the important strides we have taken over the last year to protect consumers from credit discrimination and increase access to credit.