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Category: Policy and compliance | Category: At the CFPB |
Published

How we keep you safe in the consumer financial marketplace

The CFPB works to create a level playing field in financial markets and to help ensure fairness for consumers. Our SEFL division helps ensure compliance with federal consumer financial laws by supervising market participants and bringing enforcement actions when appropriate. 

Category: Data, research, and reports |
Published

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016. 

Category: Info for consumers | Category: Policy and compliance |
Published

Cientos de miles de cuentas creadas en secreto por los empleados de Wells Fargo Bank resultan en una multa histórica de $100 millones por parte del CFPB

La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés) multa a Wells Fargo por abrir cuentas secretas sin el conocimiento o consentimiento de los consumidores.

Category: Info for consumers | Category: Data, research, and reports |
Published

Four ways to support your community’s fight against elder financial exploitation

Financial exploitation robs millions of older people of their money and property annually.  To prevent and respond to the growing crisis of elder financial exploitation, people are working together in hundreds of communities across our nation. 

Category: Data, research, and reports |
Published

Older Americans are not alone in the fight to stop financial abuse

Banks and credit unions are in a unique position to prevent financial exploitation of older Americans and to intervene effectively when older account holders are targeted or victimized. That is why today we are releasing an advisory and report for banks and credit unions on how they can better protect older consumers from financial abuse.

Category: Info for consumers |
Published

New insights on bank overdraft fees and 4 ways to avoid them

For the first time in 2015, large banks began reporting separately certain categories of fees—including overdraft and non-sufficient fund fees. The new fee revenue information is helping us understand the magnitude and diversity of banks’ overdraft programs. Here are some tips to help you reduce or avoid overdraft and NSF fees.