Our recent report discusses the most common financial complaints reported by consumers across the 50 states and D.C.
The CFPB works to create a level playing field in financial markets and to help ensure fairness for consumers. Our SEFL division helps ensure compliance with federal consumer financial laws by supervising market participants and bringing enforcement actions when appropriate.
We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016.
Many new financial innovations rely on people
choosing to give a company access to their digital financial records held by
another company. If you’re using these kinds of services, we’d love to hear
from you. Make your voice heard.
If you were one of the thousands of Wells Fargo Bank account holders who had an unauthorized account opened, here’s what you need to know.
Cientos de miles de cuentas creadas en secreto por los empleados de Wells Fargo Bank resultan en una multa histórica de $100 millones por parte del CFPB
La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés) multa a Wells Fargo por abrir cuentas secretas sin el conocimiento o consentimiento de los consumidores.
Hundreds of thousands of accounts secretly created by Wells Fargo Bank employees leads to historic $100 million fine from the CFPB
The Consumer Financial Protection Bureau fines Wells Fargo for opening secret accounts without consumers’ knowledge or consent.
Financial exploitation robs millions of older people of their money and property annually. To prevent and respond to the growing crisis of elder financial exploitation, people are working together in hundreds of communities across our nation.
Banks and credit unions are in a unique position to prevent financial exploitation of older Americans and to intervene effectively when older account holders are targeted or victimized. That is why today we are releasing an advisory and report for banks and credit unions on how they can better protect older consumers from financial abuse.
For the first time in 2015, large banks began reporting separately certain categories of fees—including overdraft and non-sufficient fund fees. The new fee revenue information is helping us understand the magnitude and diversity of banks’ overdraft programs. Here are some tips to help you reduce or avoid overdraft and NSF fees.