Blog

When you send money overseas, remittance providers have to comply with rules about disclosing costs and fees, taking care of cancellations and refunds, resolving errors, and more.

Cuando usted envía dinero al exterior, los proveedores de servicios de transferencias deben cumplir con normas sobre la declaración de costos y tarifas, la atención a cancelaciones y reembolsos, la resolución de errores, y más.

當您向海外匯款時，匯款服務機構必須遵守有關披露成本和費用、處理取消和退款、糾正錯誤等規定。

Nararamdaman ng maraming tahanan dito sa Estados Unidos ang mas mataas na presyo ng mga bilihin. Habang maraming mga indibidwal pati pamilya ay nag-aadjust ng kanilang mga budget, may ibang mga singil na wari ay mahirap iwasan – mga lihim na singil. Nais makarinig ang CFPB galing sa inyo kung paano kayo naaapektuhan ng mga lihim na singil.

미국 전역의 가계에서는 더 높아진 가격을 체감하고 있습니다. 개인 및 가족들이 팍팍해지는 주머니 사정에 적응해 나가는데 피할 수 없는 수수료인 정크 수수료가 있습니다. CFPB에서는 이 정크 수수료가 일상적인 재정 생활에 어떤 영향을 미치는지 의견을 듣고 싶습니다.

Households across the U.S. have been feeling the cost of higher prices. As individuals and families adjust to the pinch on pocketbooks there are some fees they just can’t seem to escape – junk fees. The CFPB wants to hear from you on how junk fees have impacted your everyday financial lives.

Los hogares de los EE. UU. han estado sintiendo el costo de los precios más altos. A medida que las personas y las familias se acostumbran a apretarse el cinturón, hay algunas tarifas que no parecen poder evitar: las tarifas inesperadas. El CFPB quiere saber cómo las tarifas inesperadas han impactado su vida financiera cotidiana.

كانت وتظل الأسر على مستوى الولايات المتحدة تشعر بتكلفة الأسعار المرتفعة، ومع قيام الأفراد والعائلات بتكييف أحوالهم المالية لهذه التكلفة الملقاة عليهم إلا أن ثمة بعض الرسوم لا يمكنهم الفرار منها – وهي ما تسمى بالرسوم المفاجئة وغير المتوقعة. وعليه فإن مكتب الحماية المالية للمستهلكين CFPB يريد السماع منكم عن مدى تأثير تلك الرسوم المفاجئة وغير المتوقعة على حياتكم المالية اليومية.

全美各地的家庭都感受到了價格上漲的壓力。 隨著個人和家庭適應錢包的緊縮，他們似乎無法逃避一些費用 — 垃圾費。消費者金融保護局（CFPB）希望聽取您的意見，瞭解垃圾費如何影響您的日常財務生活。

Các hộ gia đình trên khắp Hoa Kỳ đang bị ảnh hưởng bởi giá chi phí cao. Khi các cá nhân và gia đình dần thích nghi với chi phí cao, nhưng có một số khoản phí mà họ dường như không thể thoát được là phụ phí. CFPB muốn nghe ý kiến của quý vị về sự ảnh hưởng của các khoản phí phụ đến tài chính hàng ngày của quý vị. Dịch vụ ngân hàng, thẻ tín dụng, tình trạng tài chính, phí hoàn thành giao dịch vay thế chấp, thẻ trả trước, phí chuyển tiền

The Bureau of Consumer Financial Protection released the findings of its assessment of the Remittance Rule, which provides protections to international money transfers. The report describes the Rule, the market, and the Bureau’s findings on the Rule’s effectiveness in meeting factors outlined in the Dodd-Frank Act.

Person-to-person payment services are gaining popularity. Before using them, minimize potential risks by reading these tips.

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016. 

We have released a plan to assess the effectiveness of the remittance rule and are asking the public for comments and information that would help the assessment.

Looking back, I wish I had had more unbiased sources of information so I could have made smarter choices.

To help, we developed the Newcomer’s Guides to Managing Money, an unbiased resource for recent immigrants. Take a look and see ways to pay bills, receive money, open a bank account, and compare financial products.

If you send money to other countries, you can now get more information about exchange rates and costs before you pay for the transfers. That’s because of a new federal rule that went into effect at the end of October. Here’s a closer look at the information you’ll receive before and after you send money, […]

Today, you have new rights if you send money to family or others outside the United States. These protections come from a new rule that applies to electronic money transfers sent by consumers in the United States to people or businesses in other countries. In general, the rule covers transfers sent by companies – such […]

We strive to make financial markets work for both consumers and the entities we regulate. Critical to that goal is making sure that businesses – both small and large – have what they need to understand and comply with our new regulations, which are designed both to help consumers and make a fair playing field […]

It’s pretty incredible that you can quickly send money to almost anywhere in the country or abroad. Many people do so on a daily basis and starting today you can submit a money transfer complaint if you have an issue such as: Money was not available when promised Wrong amount charged or received (Transfer amounts, […]

Updated on August 8, 2013: The remittance rule goes into effect October 28, 2013. Visit the remittance rule page for additional information regarding the rule including the most recent updates. In November, we announced that we would be proposing to make some limited amendments to our new international remittance transfer rule. We also announced that […]

Updated on August 8, 2013: The remittance rule goes into effect October 28, 2013. Visit the remittance rule page for additional information regarding the rule including the most recent updates. Today we issued a bulletin explaining that we intend to propose certain limited adjustments to our rule on international money transfers, as well as a […]

Updated on August 8, 2013: The remittance rule goes into effect October 28, 2013. Visit the remittance rule page for additional information regarding the rule including the most recent updates. The compliance guide announced on this blog post is now out of date. Please see the remittance rule page for the latest version. Update November […]

Updated on August 8, 2013: The remittance rule goes into effect October 28, 2013. Visit the remittance rule page for additional information regarding the rule including the most recent updates. The live session discussed below is now out of date. Please see the remittance rule page for an updated compliance video. Updated on November 27, […]

Updated on August 8, 2013: The remittance rule goes into effect October 28, 2013. Visit the remittance rule page for additional information regarding the rule including the most recent updates. The rule to implement the consumer protections created by the Dodd-Frank Act for certain electronic transfers of funds to other countries – the remittance rule […]