Research and reports

This report provides detailed information about the Consumer Financial Protection Bureau’s diversity and inclusion efforts from Jan. 1, 2017, until Dec. 31, 2017.

The Bureau, along with its partners at the Federal Trade Commission, is pleased to submit to Congress its seventh annual report summarizing their 2017 activities to administer the Fair Debt Collection Practices Act (“FDCPA”).

Quarterly consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally-representative sample of de-identified credit records maintained by a nationwide credit reporting company.

The Federal Activities Inventory Reform Act (“FAIR Act”) of 1998 and OMB Circular A-76, requires us to submit to Congress, and to make available to the public, an annual report that of competitive sourcing opportunities at the Bureau.

More than 77 percent of the CFPB employee population responded to the sixth annual employee survey conducted between July 17 and August 25, 2017. We’ll use feedback from tools like the annual employee survey in developing strategies to serve employees’ needs better.

The Credit Card Accountability, Responsibility and Disclosure Act (“CARD Act”) requires us to submit to Congress, and to make available to the public, an annual report that lists information submitted to the Bureau concerning agreements between credit card issuers and institutions of higher education or certain organizations affiliated with such institutions.

Every two years, the CFPB reports on the state of the consumer credit card market. This is our report for 2017.

The CFPB held the Youth Employment Success Roundtable in 2017 to give youth employment programs the opportunity to share their learning, elevate the challenges they experience in supporting financial knowledge and skill development for young workers, and to provide input on the CFPB’s Youth Employment Success initiative. This report summarizes key insights and potential next steps generated during the event. 

The purpose of this report is to raise awareness about the issues that limited English proficient consumers face when participating in the financial marketplace.

This report shares findings from qualitative interviews with consumers about their experiences with overdraft programs and fees.