Reports

This is the 37th edition of Supervisory Highlights. This edition of Supervisory Highlights covers recent supervisory findings in the areas of deposits, furnishing, and short-term small dollar lending.

Retail credit cards, which tend to be more accessible to consumers with lower credit scores, can pose heightened risk for consumer harm.

Some people become homeowners following divorce or the death of a spouse. CFPB rules and federal housing program guidelines require mortgage servicers to help these homeowners in a timely way. CFPB complaints suggest that some mortgage servicers are making it difficult for surviving spouses and other homeowners to get the help they need.

Credit card cash advance fees and interest rise as online sports betting grows.

This Bureau report describes 2023 mortgage market activity and trends using data reported under the Home Mortgage Disclosure Act (HMDA).

Consumers in Native American communities disproportionately experience medical debt in collections on credit reports.

Spring 2024 Semi-Annual Report of the Consumer Financial Protection Bureau

CFPB report on how federal student loan borrowers have fared with the end of the payment pause and the return to repayment.

The annual Making Ends Meet survey report highlights new trends in household financial stability.

2024 Student Loan Ombudsman annual report, with an analysis of student loan borrower complaints and policy recommendations.

The financial report provides readers with the summary results of the CFPB’s operational activity, and it is the principal statement of our accountability to the American people, the United States Congress, and the President of the United States.

CFPB report on student loan borrower survey, with findings on income-driven repayment (IDR), payment pause, return to repayment, debt relief, and loan forgiveness.

The Consumer Financial Protection Bureau (“CFPB”) and the U.S. Department of Justice (“DOJ”) conducted matched-pair testing to test for and detect differential treatment of fictitious well-qualified Black and white small business owners seeking credit at large bank lenders in two counties.

New state laws give consumers the right to access, correct, and delete consumer data, but exempt financial institutions and credit reports from these protections.

The findings in this edition of Supervisory Highlights cover select examinations related to auto-finance that were generally completed between November 1, 2023, and August 30, 2024.

The Office of Servicemember Affairs’ annual report on the top financial concerns facing servicemembers, veterans, and military families, based on the complaints they submitted to the CFPB.

Monthly principal and interest payments rose 78% driven by interest rates jumping from historic lows in 2021 to highs in 2023.

The CFPB's annual report to Congress summarizes its activities, and those of the Federal Trade Commission (FTC), in administering the Fair Debt Collection Practices Act (FDCPA) in 2023. This report also highlights consumer protection issues in medical and rental debt collection.

The CFPB examines consumer risks related to fees on cash-back transactions at retail point of sale, finding that Kroger Co, Dollar General, Dollar Tree, and Family Dollar, charge fees for small amounts while other sampled retailers do not.

Contracts for deed are a form of home financing where the seller retains legal title until the borrower completes payment. Buyers’ exercise of their rights regarding the property is often complicated.

The 2023 Financial Literacy Annual Report describes the CFPB’s financial literacy activities and strategy to improve the financial literacy of consumers.

Overview of the marketplace for financing residential solar panels and the consumer risks posed by solar-specific loans.

K-12 schools are increasingly offering families the option to pay school-related expenses online via third-party payment processors, presenting new costs and challenges for users.

This data spotlight covers developments in the paycheck advance market, covering products also referred to as wage advance programs, small loans, earned wage access, earned wage advances, early wage access, on demand pay, and income-based advances.

This is a special edition of Supervisory Highlights that focuses on significant findings across the entire student loan market.