Research and reports

We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.

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Staying on track while giving back

This midyear report highlights the problems that student loan borrowers face when seeking to access programs designed to protect people working in public service.

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Consumer credit reports: A study of medical and non-medical collections

Roughly half of all collections tradelines that appear on credit reports are reported by debt collectors seeking to collect on medical bills claimed to be owed to hospitals and other medical providers.

Published MAY 20, 2014

Data point

Data point: Medical debt and credit scores

Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and regulations to inform the public discourse.

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