In this issue of Supervisory Highlights, we report examination findings in the areas of debt collection, mortgage servicing, payday lending, and student loan servicing that were completed between April 2019 and August 2019. The report does not impose any new or different legal requirements, and all violations described in the report are based only on those specific facts and circumstances noted during those examinations.
Research and reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
Suspicious Activity Reports on Elder Financial Exploitation
This study analyzes a rich, non-public data set to shed light on the volume and characteristics of elder financial abuse.
Fall 2019 Semi-Annual Report of the Bureau of Consumer Financial Protection
This Data Point article tracks the evolution of small business lending before, during and following the Great Recession.
More than 65 percent of the Bureau of Consumer Financial Protection (BCFP) employee population responded to the annual employee survey conducted between Aug. 19 and Sep. 13, 2019.
2019 Bureau of Consumer Financial Protection (CFPB/BCFP) report on college credit card agreements.
The 2019 Financial Literacy Annual Report of the Consumer Financial Protection Bureau details the Bureau's financial literacy activities and strategy to improve the financial literacy of consumers. Overall, this report describes the Bureau's efforts in a broad range of financial literacy areas relevant to consumers' financial lives.
These reports provide an overview of the Bureau’s publicly available website and digital services and electronic signature usage, in accordance with the reporting requirements of the 21st Century Integrated Digital Experience Act or the 21st Century IDEA (Public Law No. 115-336).
This Report provides the information required to be reported by provisions of the Truth in Lending Act (TILA), the Electronic Fund Transfer Act (EFTA), and the Credit Card Accountability Responsibility and Disclosure Act (CARD Act) for the periods January 1, 2016–December 31, 2016, and January 1, 2017–December 31, 2017.
Quarterly consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally representative sample of de-identified credit records maintained by a nationwide consumer reporting agency.
In this special issue of Supervisory
Highlights, we report examination findings in the areas of consumer reporting and furnishing
of information to consumer reporting companies, pursuant to the Fair Credit
Reporting Act and Regulation V. The report does not impose any new or different
legal requirements, and all violations described in the report are based only
on those specific facts and circumstances noted during those examinations.