Strengthening State-Level Consumer Protections
Enforcing consumer protection law has long been a state-federal partnership in which the states have often taken the lead.
Reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
Data point: Mortgage trends
This Bureau Data Point article describes 2020 mortgage market activity and trends using data reported under the Home Mortgage Disclosure Act (HMDA).
Annual Report of the CFPB Student Loan Ombudsman
2024 Student Loan Ombudsman annual report, with an analysis of student loan borrower complaints and policy recommendations.
Issue Spotlight: Cash-back Fees
The CFPB examines consumer risks related to fees on cash-back transactions at retail point of sale, finding that Kroger Co, Dollar General, Dollar Tree, and Family Dollar, charge fees for small amounts while other sampled retailers do not.
Issue Spotlight: Solar Financing
Overview of the marketplace for financing residential solar panels and the consumer risks posed by solar-specific loans.
CFPB FY 2023 Office of Minority and Women Inclusion (OMWI) Report to Congress
The FY 2023 OMWI annual report to Congress provides detailed information about the diversity, equity, inclusion, and accessibility (DEIA) work of the Consumer Financial Protection Bureau from Oct. 1 2022 to Sept. 30 2023.