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Research and reports

We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.

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Category: To Congress |
Published

CFPB Diversity and Inclusion Strategic Plan Update FY 2019 – FY 2022

The Diversity and Inclusion Strategic Plan Update (Update) covers the period of FY 2019-2022 and guides CFPB’s efforts in promoting diversity and inclusion in its workforce, supplier diversity, and works to promote diversity among regulated entities. 

Category: To Congress |
Published

Bureau of Consumer Financial Protection Independent Audit of Selected Operations and Budget, Fiscal Year 2018

In accordance with the Dodd-Frank Act, the CFPB orders an annual independent audit of the operations and budget of the Bureau. The purpose of this audit is to provide objective analyses to improve program performance and operations, reduce costs, facilitate decision-making, and contribute to public accountability.

Category: To Congress |
Published

2018 BCFP Annual Employee Survey Results

More than 72 percent of the Bureau of Consumer Financial Protection (BCFP) employee population responded to the seventh annual employee survey conducted between Aug. 6 and Aug. 31, 2018. We’ll use feedback from tools like the annual employee survey in developing strategies to serve employees’ needs better.

Category: To Congress |
Published

Financial report fiscal year 2018

The financial report provides readers with the summary results of the BCFP’s operational activity and it is the principal statement of our accountability to the American people, the United States Congress, and the President of the United States.