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Research and reports

We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.

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Category: To Congress |
Published

Bureau of Consumer Financial Protection Independent Audit of Selected Operations and Budget, Fiscal Year 2018

In accordance with the Dodd-Frank Act, the CFPB orders an annual independent audit of the operations and budget of the Bureau. The purpose of this audit is to provide objective analyses to improve program performance and operations, reduce costs, facilitate decision-making, and contribute to public accountability.

Category: To Congress |
Published

2018 BCFP Annual Employee Survey Results

More than 72 percent of the Bureau of Consumer Financial Protection (BCFP) employee population responded to the seventh annual employee survey conducted between Aug. 6 and Aug. 31, 2018. We’ll use feedback from tools like the annual employee survey in developing strategies to serve employees’ needs better.

Category: To Congress |
Published

Financial report fiscal year 2018

The financial report provides readers with the summary results of the BCFP’s operational activity and it is the principal statement of our accountability to the American people, the United States Congress, and the President of the United States.

Category: To Congress |
Published

2018 Strategic Sustainability Performance Plan

The Bureau of Consumer Financial Protection's 2019-2020 Sustainability Implementation Plan provides information on the Bureau’s efforts to improve efficiency in operations and contribute to federal sustainability goals.

Published

Collective bargaining agreement

The Congress finds that experience in both private and public employment indicates that the statutory protection of the right of employees to organize, bargain collectively, and participate through labor organizations of their own choosing in decisions which affect them, safeguards the public interest, contributes to the effective conduct of public business, and facilitates and encourages the amicable settlement of disputes between employees and Employers involving conditions of employment.