The Bureau, along with its partners at the Federal Trade Commission, is pleased to submit to Congress its seventh annual report summarizing their 2017 activities to administer the Fair Debt Collection Practices Act (“FDCPA”).
Research and reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
Building blocks to help youth achieve financial capability
A guide for assessing young people's progress toward acquiring the foundations of financial capability.
Consumer Experiences With Debt Collection: Findings From the CFPB’s Survey on Consumer Views on Debt
This report presents the results of the Survey of Consumer Views on Debt, which was conducted by the CFPB between December 2014 and March 2015 to better understand consumers’ experiences and preferences related to debt collection.
This study describes results of a survey of debt collection firms and vendors to the debt collection industry that the Consumer Financial Protection Bureau conducted to better understand the operational costs of debt collection firms.
We’re pleased to submit to Congress our fifth annual report summarizing activities to administer the Fair Debt Collection Practices Act (“FDCPA”).