Office of Servicemember Affairs 2023 Annual Report
The Office of Servicemember Affairs’ annual report covers the top financial concerns facing servicemembers, veterans, and military families, based on the complaints they submitted to the CFPB. Servicemembers told the CFPB about issues they were having when trying to contact or get help from their federal student loan servicer. The report also highlights other areas of concern in student lending such as transcript withholding and fraud and scams.