A large study exploring tax-time saving found that early messaging and small incentives were effective at encouraging some customers to save using a savings feature on their prepaid card.
Research and reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
Suspicious Activity Reports on Elder Financial Exploitation
This study analyzes a rich, non-public data set to shed light on the volume and characteristics of elder financial abuse.
This report is designed to help education policymakers, program leaders, financial educators, and academic researchers make evidence-informed policy, programming and resourcing decisions in school-based financial education.
This report lays out key unanswered research questions in youth financial education identified by a range of stakeholders.
The Bureau, along with its partners at the Federal Trade Commission, is pleased to submit to Congress its annual report summarizing their 2018 activities to administer the Fair Debt Collection Practices Act (“FDCPA”).
The 2018 Financial Literacy Annual Report is a statutorily mandated report to Congress on the Bureau’s activities and strategy to improve the financial capability and well-being of consumers.
This report describes Bureau research on ways to help consumers better manage their cash flow and bills. This research found that suggesting consumers do something as simple as changing bill due dates to align with income flow could help some consumers better manage their cash flow.
Building and retaining savings is important because it provides a financial foundation on which to plan for the future.
The Bureau held a forum on child savings accounts. We produced a report on the forum so that you can learn more about how states and communities are offering opportunities for families to save for post-secondary education.
Measuring financial skill: A guide to using the Bureau of Consumer Financial Protection's Financial Skill Scale
The Bureau led a research effort to develop a “scale” to measure financial skill. This guide describes the research behind the Financial Skill Scale and provides detailed steps for using the scale.
The Bureau conducted a study to analyze the associations between financial capability factors (i.e., financial knowledge, skill, and behavior), financial situation, and financial well-being. This report summarizes the results of the study and show evidence of a pathway to financial well-being.