2019 College credit card agreements
2019 Bureau of Consumer Financial Protection (CFPB/BCFP) report on college credit card agreements.
Research and reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
Suspicious Activity Reports on Elder Financial Exploitation
This study analyzes a rich, non-public data set to shed light on the volume and characteristics of elder financial abuse.
Annual Report of the CFPB Private Education Loan Ombudsman
The 2019 annual report of the CFPB Private Education Loan Ombudsman covers two years of data, discusses the importance of complaint analysis, and addresses unscrupulous student loan debt relief companies.
College credit card agreements 2018
The Bureau’s annual report on college credit card agreements, pursuant to the CARD Act.
2017 College credit card agreements
The Credit Card Accountability, Responsibility and Disclosure Act (“CARD Act”) requires us to submit to Congress, and to make available to the public, an annual report that lists information submitted to the Bureau concerning agreements between credit card issuers and institutions of higher education or certain organizations affiliated with such institutions.
2017 Financial Literacy Annual Report
The 2017 Financial Literacy Annual Report is a statutorily mandated report to Congress on the Bureau’s activities and strategy to improve the financial capability and well-being of consumers.
Annual report of the CFPB Student Loan Ombudsman 2017
This annual report from the Student Loan Ombudsman highlights how individual consumer complaints can shape public policy and drive industry-wide reform.
Staying on track while giving back: The cost of student loan servicing breakdowns for people serving their communities
This midyear update analyzes complaints submitted by consumers from March 1, 2016, to Feb. 28, 2017. Additionally, this report highlights the problems that student loan borrowers face when seeking to access programs designed to protect people working in public service.
Update from the CFPB Student Loan Ombudsman: Transitioning from default to an income-driven repayment plan
This is an update from the CFPB Student Loan Ombudsman containing an initial analysis of information provided by student loan servicers on the repayment success of borrowers transitioning from default to an income-driven repayment plan.
2016 College credit card agreements
The Credit Card Accountability, Responsibility and Disclosure Act (“CARD Act”) requires us to submit to Congress, and to make available to the public, an annual report that lists information submitted to the Bureau concerning agreements between credit card issuers and institutions of higher education or certain organizations affiliated with such institutions.
2016 Financial Literacy Annual Report
The 2016 Financial Literacy Annual Report is a statutorily mandated report to Congress on the Bureau’s activities and strategy to improve the financial capability and well-being of consumers.