Skip to main content

Research and reports

We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.

Category
Date range
Archived items
Clear filters
26 filtered results
Category: To Congress |
Published

2017 College credit card agreements
Archived

The Credit Card Accountability, Responsibility and Disclosure Act (“CARD Act”) requires us to submit to Congress, and to make available to the public, an annual report that lists information submitted to the Bureau concerning agreements between credit card issuers and institutions of higher education or certain organizations affiliated with such institutions.

Category: Consumer complaint |
Published

Staying on track while giving back: The cost of student loan servicing breakdowns for people serving their communities
Archived

This midyear update analyzes complaints submitted by consumers from March 1, 2016, to Feb. 28, 2017. Additionally, this report highlights the problems that student loan borrowers face when seeking to access programs designed to protect people working in public service.

Category: To Congress |
Published

2016 College credit card agreements
Archived

The Credit Card Accountability, Responsibility and Disclosure Act (“CARD Act”) requires us to submit to Congress, and to make available to the public, an annual report that lists information submitted to the Bureau concerning agreements between credit card issuers and institutions of higher education or certain organizations affiliated with such institutions.

Category: Consumer education and empowerment | Category: To Congress |
Published

2016 Financial Literacy Annual Report
Archived

The 2016 Financial Literacy Annual Report is a statutorily mandated report to Congress on the Bureau’s activities and strategy to improve the financial capability and well-being of consumers.

Category: Industry and markets |
Published

2015 College credit card agreements
Archived

The Credit Card Accountability, Responsibility and Disclosure Act (“CARD Act”) requires us to submit to Congress, and to make available to the public, an annual report that lists information submitted to the Bureau concerning agreements between credit card issuers and institutions of higher education or certain organizations affiliated with such institutions.
Category: Industry and markets |
Published

2014 College credit card agreements
Archived

The Credit Card Accountability, Responsibility and Disclosure Act (“CARD Act”) requires us to submit to Congress, and to make available to the public, an annual report that lists information submitted to the Bureau concerning agreements between credit card issuers and institutions of higher education or certain organizations affiliated with such institutions.
Category: Industry and markets |
Published

Student loan affordability
Archived

This report analyzes and discusses public comments submitted in response to a Request for Information Regarding an Initiative to Promote Student Loan Affordability published in the Federal Register in February 2013 (Docket ID: CFPB-2013-004).