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Category: Data, research, and reports |
Published

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report
Archived

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016. 

Category: Data, research, and reports |
Published

New research shows online payday loan borrowers rack up steep fees
Archived

We recently released a study about payments for online payday loans and other high-cost online loans and their effects on consumers. We found that online lenders’ repeated attempts to debit payments from a borrower’s checking account add significant costs to online payday loans. 

Category: Policy and compliance |
Published

Fall 2015 rulemaking agenda
Archived

An important part of the CFPB’s mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when warranted. Today, we’re posting a semiannual update of our rulemaking agenda as part of the federal government’s Unified Agenda of Regulatory and Deregulatory Actions.

Category: Data, research, and reports | Category: At the CFPB |
Published

Save the date: Join us for the Summer Consumer Advisory Board meeting in Omaha, Neb.
Archived

Join us for a Consumer Advisory Board meeting with Director Cordray on Thursday, June 18 from 10 a.m. to 4 p.m. CST. During this meeting we will discuss trends and themes in consumer financial markets and recent proposals related to payday loans, auto-title loans, and other longer term credit products.

Category: At the CFPB |
Published

Spring 2015 rulemaking agenda
Archived

An important part of our mandate is to make rules more effective and create new rules when necessary. Today, we’re posting a semi-annual update of our rulemaking agenda as part of the federal government’s Unified Agenda of Regulatory and Deregulatory Actions.

Category: Policy and compliance |
Published

Fall 2014 rulemaking agenda
Archived

Today, we’re posting a semi-annual update of our rulemaking agenda in conjunction with a broader initiative led by the Office of Management and Budget (OMB) to publish a Unified Agenda of Regulatory and Deregulatory Actions across the federal government. Our regulatory agenda includes rulemaking actions in the following stages: pre-rule, proposed rule, final rule, long term actions, and completed actions.

Category: At the CFPB |
Published

Spring 2014 rulemaking agenda
Archived

Today, we’re posting a semi-annual update of our rulemaking agenda in conjunction with a broader initiative led by the Office of Management and Budget (OMB) to publish a Unified Agenda of Regulatory and Deregulatory Actions across the federal government. Under the Regulatory Flexibility Act, federal agencies are required to publish regulatory agendas twice a year.

Category: Info for consumers |
Published

What military families should know about payday loans
Archived

Starting today, you can submit payday complaints to us. So this seems a good time to remind you that if you are a servicemember on active duty you, your spouse, and certain dependents have the protection of a special law called the Military Lending Act (MLA). The MLA says that you can’t be charged an […]

Category: Info for consumers |
Published

December in August
Archived

August is usually a time when military families are wrapping up duty station moves, squeezing in summer vacations, and getting the kids enrolled in school. The hazy days of summer are not exactly the time when military parents (or kids) are thinking about December holiday wish lists, door-buster sales, and gift wrapping. But, believe it […]

Category: Policy and compliance |
Published

A joint enforcement action with states to stop illegal advance fees
Archived

Today, a federal district court entered an order that returns money to the pockets of American consumers and stops a company from violating laws. The case also represents a landmark for us: it’s the first time we’ve joined with state attorneys general in filing suit to enforce consumer-financial-protection laws. The order is a win for […]

Category: Policy and compliance | Category: At the CFPB |
Published

Share your input on payday lending for the official record
Archived

Public input is tremendously important to our work at the CFPB. At our January field hearing in Birmingham, we had the opportunity to gather information directly from Alabamans about their experiences with payday loans. We’d also like to hear from you. The CFPB is inviting public comments for the record. Please take this opportunity to […]

Category: Policy and compliance | Category: Info for consumers |
Published

Hearing your stories on payday lending
Archived

Today, the Consumer Financial Protection Bureau traveled to Birmingham, Ala., for our first field hearing. We gathered to discuss and collect information on payday lending. The payday lending market is a multi-billion dollar industry in the United States, and Alabama has one of the largest concentrations of payday lenders in the country.