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Category: Data, research, and reports

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016. 

Published
Category: Data, research, and reports

New research shows online payday loan borrowers rack up steep fees

We recently released a study about payments for online payday loans and other high-cost online loans and their effects on consumers. We found that online lenders’ repeated attempts to debit payments from a borrower’s checking account add significant costs to online payday loans. 

Published
Category: Policy and compliance

Fall 2015 rulemaking agenda

An important part of the CFPB’s mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when warranted. Today, we’re posting a semiannual update of our rulemaking agenda as part of the federal government’s Unified Agenda of Regulatory and Deregulatory Actions.

Published
Category: Data, research, and reports | Category: At the CFPB

Save the date: Join us for the Summer Consumer Advisory Board meeting in Omaha, Neb.

Join us for a Consumer Advisory Board meeting with Director Cordray on Thursday, June 18 from 10 a.m. to 4 p.m. CST. During this meeting we will discuss trends and themes in consumer financial markets and recent proposals related to payday loans, auto-title loans, and other longer term credit products.

Published
Category: At the CFPB

Spring 2015 rulemaking agenda

An important part of our mandate is to make rules more effective and create new rules when necessary. Today, we’re posting a semi-annual update of our rulemaking agenda as part of the federal government’s Unified Agenda of Regulatory and Deregulatory Actions.