Report of the CFPB pursuant to section 1017(e)(4) of the Dodd-Frank Act
The Bureau is pleased to present this report to the Committees on Appropriations of the United States Senate and House of Representatives under Section...
Reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
Data point: Mortgage trends
This Bureau Data Point article describes 2020 mortgage market activity and trends using data reported under the Home Mortgage Disclosure Act (HMDA).
Monthly Complaint Report, Vol. 6
The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...
2015 College credit card agreements
The Credit Card Accountability, Responsibility and Disclosure Act ("CARD Act") requires us to submit to Congress, and to make available to the public, an...
2015 CFPB annual employee survey results
More than 79 percent of the CFPB employee population responded to the fourth annual employee survey conducted between July 15, 2015 and August 14, 2015.
Measuring financial well-being: A guide to using the CFPB Financial Well-Being Scale
Following a rigorous research effort to develop a consumer-driven definition of financial well-being, the CFPB developed and tested a set of questions–a...
The Consumer Credit Card Market
Every two years, the CFPB reports on the state of the consumer credit card market. This is our report for 2015.
Monthly Complaint Report, Vol. 5
The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...
OSA semi-annual snapshot of servicemember complaints
As of November 2015, the CFPB has received thousands of complaints from servicemembers, veterans, and their dependents about high-cost consumer credit.
Semi-Annual Report Fall 2015
At the Bureau, we are deeply committed to achieving our mission as the nation's first federal agency whose sole focus is protecting consumers in the...
Financial report fiscal year 2015
The financial report provides readers with the results of CFPB's operations to protect the rights of financial consumers and the results of CFPB's financial...
Issue Brief: Social Security claiming age and retirement security
Annually more than 2 million consumers make one of the most important financial decisions of their lives: choosing when to begin collecting Social Security...
Mobile financial services: A summary of comments from the public on opportunities, challenges, and risks for the underserved
The CFPB's Office of Financial Empowerment issued a Request for Information (RFI) to find out more about mobile financial services and how low-income and...
Supervisory Highlights: Fall 2015
In this issue of Supervisory Highlights, we report examination findings in the areas of consumer reporting, debt collection, mortgage origination, mortgage...
2015 Financial literacy annual report
Empowering people to take more control over their economic lives is essential to our mission.
Monthly Complaint Report, Vol. 4
The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...
Youth Financial Education Curriculum Review Tool
The CFPB is pleased to offer the Youth Financial Education Curriculum Review Tool, a resource that educators can use when selecting and updating financial...
Annual report of the CFPB student loan ombudsman 2015
The Dodd-Frank Wall Street Reform and Consumer Protection Act established a student loan ombudsman within the CFPB.
Student loan servicing
This report reviews and discusses public comments submitted in response to a Request for Information Regarding Student Loan Servicing published in the...
Increasing saving at tax time and promising practices for the field
The CPFB has identified ten promising practices that may help tax preparation programs be more successful at informing consumers about their saving options.
Monthly Complaint Report, Vol. 3
The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...
Monthly Complaint Report, Vol. 2
The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...
Leveraging technology to empower mortgage consumers at closing
As part of the our broader efforts to improve the mortgage process for consumers, we took a close look at one important part of a mortgage transaction: the...
Plain Writing Act compliance report 2015
We’ve adopted plain language as a core principle for all of our consumer-facing content.
Monthly Complaint Report, Vol. 1
The CFPB's Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the...
Consumer Protection Principles: Consumer protection in new faster payment systems
Faster payment systems hold great promise for consumers. But to be safe, transparent, accessible, and efficient, faster payment systems must keep consumer protection concerns in mind.