Leveraging technology to empower mortgage consumers at closing

As part of the our broader efforts to improve the mortgage process for consumers, we took a close look at one important part of a mortgage transaction: the closing process. We became interested in how a technology-enabled closing (eClosing) could facilitate an improved consumer experience – one where consumers better understand the closing documents and their loan terms, have the time they need to review them, the educational tools to aid their understanding, and with changes that enable a more efficient process for all involved.

Full report

Take a look at what we learned based on a pilot