Reports

We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.

Data point: Mortgage trends

This Bureau Data Point article describes 2020 mortgage market activity and trends using data reported under the Home Mortgage Disclosure Act (HMDA).

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Big Tech's Role in Contactless Payments: Analysis of Mobile Device Operating Systems and Tap-to-Pay Practices

This issue spotlight is part of the CFPB’s broader effort to monitor the rapidly evolving consumer payments industry, including the expansion of Big Tech companies into this sphere.

Issue spotlight |

Published JUN 01, 2023

Issue Spotlight: Analysis of Deposit Insurance Coverage on Funds Stored Through Payment Apps

Payment apps that allow consumers and businesses to quickly send and send money also often provide the ability for users to store those funds. Funds stored on these platforms often lack deposit insurance coverage and are at risk of loss in the event of financial distress or failure of the entity operating the payment platform.

By CFPB Office of Competition and Innovation and Office of Markets

Industry and markets |

Published OCT 18, 2017

Consumer Protection Principles: Consumer-authorized financial data sharing and aggregation

These consumer protection principles are intended to help safeguard consumer interests as the consumer-authorized aggregation services market develops.

Consumer education and empowerment |

Published NOV 04, 2015

Mobile financial services: A summary of comments from the public on opportunities, challenges, and risks for the underserved

The CFPB's Office of Financial Empowerment issued a Request for Information (RFI) to find out more about mobile financial services and how low-income and...

Industry and markets |

Published JUL 15, 2015

Consumer Protection Principles: Consumer protection in new faster payment systems

Faster payment systems hold great promise for consumers. But to be safe, transparent, accessible, and efficient, faster payment systems must keep consumer protection concerns in mind.