Building financial capability in youth employment programs
Youth employment programs present a promising opportunity for helping disadvantaged youth acquire the financial knowledge, skills, and access to resources...
Reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
Data point: Mortgage trends
This Bureau Data Point article describes 2020 mortgage market activity and trends using data reported under the Home Mortgage Disclosure Act (HMDA).
Data point: Checking account overdraft
Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and...
Plain Writing Act compliance report 2014
We’ve adopted plain language as a core principle for all of our consumer-facing content.
2014 Financial literacy annual report
Empowering people to take more control over their economic lives is essential to our mission.
Consumer Response: A snapshot of complaints received
We began accepting consumers' credit card complaints on July 21, 2011 and we now accept complaints about mortgages, bank accounts and services, private...
Report on the use of remittance histories in credit scoring
The Dodd-Frank Act directed us to study the potential for remittance information to enhance consumer credit scores.
Semi-Annual Report Spring 2014
Congress created the CFPB to stand on the side of consumers and ensure they are treated fairly in the financial marketplace.
Supervisory Highlights: Spring 2014
We’re committed to a consumer financial marketplace that is fair, transparent, competitive, and that works for all consumers.
Data point: Medical debt and credit scores
Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and...
Snapshot of older consumers and mortgage debt
Older homeowners are carrying more mortgage debt than ever before.
Fair Lending Report 2013
This report explores our fair lending efforts to promote consistent, efficient, and effective enforcement of federal fair lending laws.
Mid-year report on private student loans 2014
We received more than 2,300 private student loan complaints and more than 1,300 debt collection complaints related to student loans between Oct. 1, 2013...
Mortgage closings today
Buying a home is one of the biggest financial decisions most people will make in their lifetimes, but navigating the closing process can be a challenge.
2013 Consumer Response annual report
We began consumer response operations on July 21, 2011, as the nation’s first federal agency specifically mandated to protect American consumers in the financial marketplace.
No FEAR Act annual report
We’re releasing our Notification and Federal Employee Antidiscrimination and Retaliation Act of 2002 (No FEAR Act) Annual Report for Fiscal Year 2013.
CFPB data point: Payday lending
Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and...
Fair Debt Collection Practices Act annual report
We’re pleased to submit to Congress our third annual report summarizing our activities to administer the Fair Debt Collection Practices Act.
CFPB annual FOIA report
Transparency is at the core of our work as an agency, and we believe that it’s a critical tool to help educate consumers.
CFPB chief FOIA officer report 2014
When President Lyndon B. Johnson enacted the Freedom of Information Act on July 4, 1966, he stated that "the United States is an open society in which the...
Complaints received from servicemembers, veterans, and their families
This is our second report detailing the data and trends surrounding complaints from servicemembers, veterans, and their families.
Credit reporting complaint snapshot
Listening to consumers and reviewing and analyzing their complaints is an integral part of our work in understanding issues in the financial marketplace...
Supervisory Highlights: Winter 2013
Our mission is to help ensure a financial services marketplace that operates in accordance with federal consumer financial law and works well for both...
Rigorous evaluation of financial capability strategies: Why, when, and how
This report presents insights that can be helpful to researchers, practitioners, and funders undertaking or contemplating rigorous research into the...
Growing our human capital: Annual report to Congress
Every year, we provide Congress with a report on our plans for training and workforce development, workplace flexibilities, and recruitment and retention.
Report of the CFPB pursuant to section 1017(e)(4) of the Dodd-Frank Act
Pursuant to Section 1017(e)(4) of the Dodd-Frank Act, and our commitment to accountability and transparency, we are pleased to present this report to the...