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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Office of Research Publication Consumer Finances in Rural Appalachia
Category: Blog Exploring the connection between financial assistance for medical care and medical collections
Category: Press release CFPB Takes Action Against Hello Digit for Lying to Consumers About Its Automated Savings Algorithm
Category: Blog New risks emerge as line between payments and commerce blurs
Category: Press release CFPB Fines U.S. Bank $37.5 Million for Illegally Exploiting Personal Data to Open Sham Accounts for Unsuspecting Customers
Category: Office of Research Publication Understanding Required Financial Assistance in Medical Care
Category: Blog Office of Research blog: Housing inflation is hitting low-income renters
Category: Office of Research Publication Consumer Credit Trends Report: Paid and Low-Balance Medical Collections on Consumer Credit Reports
Category: Blog Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Category: Blog Banks’ overdraft/NSF fee revenues evolve along with their policies
Category: Blog Using special purpose credit programs to serve unmet credit needs
Category: Press release Federal Regulators Fine Bank of America $225 Million Over Botched Disbursement of State Unemployment Benefits at Height of Pandemic
Category: Blog Identifying and addressing the financial needs of immigrants
Category: Blog Measuring the impact of financial institution overdraft programs on consumers
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Press release CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Press release CFPB Takes Action to Protect Depositors from False Claims About FDIC Insurance
Category: Press release CFPB Orders Bank of America to Pay $10 Million Penalty for Illegal Garnishments
Category: Press release CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers
Category: Report Data Spotlight: Challenges in Rural Banking Access
Category: Press release CFPB Releases Report on Financial Challenges Facing Rural Communities
Category: Office of Research Publication Student Loan Borrowers Potentially At-Risk when Payment Suspension Ends
Category: Blog Consumers on course to save $1 billion in NSF fees annually, but some banks continue to charge these fees
Category: Blog Helping borrowers hold mortgage servicers accountable
Category: Blog Overdraft fees can price people out of banking
Category: Office of Research Publication Credit card late fees
Category: Blog CFPB Extends Opportunity for Public to Provide Input on Junk Fees
Category: Office of Research Publication New Data on the Characteristics of Mortgage Borrowers During the COVID-19 Pandemic
Category: Office of Research Publication Emergency Savings and Financial Security: Insights from the Making Ends Meet Survey and Consumer Credit Panel
Category: Blog The Fed is raising interest rates. What does that mean for borrowers and savers?
Category: Blog New effort focused on financial issues facing rural communities
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog Comparing overdraft fees and policies across banks
Category: Blog Ang hindi inaasahang gastos ng mga lihim na singil
Category: Blog 정크 수수료의 숨겨진 비용
Category: Blog The hidden cost of junk fees
Category: Blog El costo oculto de las tarifas inesperadas
Category: Blog التكلفة الخفية للرسوم المفاجئة وغير المتوقعة
Category: Blog 垃圾費的隱含費用
Category: Blog Sự ảnh hưởng của phụ phí ẩn
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Press release Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Junk Fees RFI Press Call
Category: Office of Research Publication Consumer finances during the pandemic: Insights from the Making Ends Meet Survey
Category: Blog How should regulators review bank mergers?
Category: Press release CFPB Issues Final Rule to Facilitate Transition from LIBOR
Category: Director's statement Statement of Director Rohit Chopra on the LIBOR Transition Rule
Category: Office of Research Publication Data Point: Checking Account Overdraft at Financial Institutions Served by Core Processors
Category: Press release CFPB Research Shows Banks’ Deep Dependence on Overdraft Fees
Category: Office of Research Publication Data Point: Overdraft/NSF Fee Reliance Since 2015 – Evidence from Bank Call Reports
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Overdraft Press Call
Category: Office of Research Publication Disputes on Consumer Credit Reports
Category: Office of Research Publication Subprime Auto Loan Outcomes by Lender Type
Category: Office of Research Publication Financial conditions for renters before and during the COVID-19 pandemic
Category: Blog Credit access declined during the pandemic for credit cards, but increased for mortgages and auto loans
Category: Office of Research Publication 2020 Mortgage Market Activity and Trends
Category: Blog Credit card limits are rising for most groups after stagnating during the pandemic
Category: Blog Credit card use is still declining compared to pre-pandemic levels
Category: Office of Research Publication The Recovery of Credit Applications to Pre-Pandemic Levels
Category: Blog Trends in Reported Assistance on Consumers’ Credit Records
Category: Office of Research Publication Asian American and Pacific Islanders in the Mortgage Market
Category: Office of Research Publication Commercial Credit on Consumer Credit Reports
Category: Blog Delinquencies on credit accounts continue to be low despite the pandemic
Category: Office of Research Publication A Brief Note on General Lending Patterns of Small to Medium Size Closed-end HMDA Reporters
Category: Office of Research Publication Manufactured Housing Finance: New Insights from the Home Mortgage Disclosure Act
Category: Office of Research Publication Consumer use of payday, auto title, and pawn loans: Insights from the Making Ends Meet Survey
Category: Office of Research Publication Characteristics of Mortgage Borrowers During the COVID-19 Pandemic
Category: Office of Research Publication Changes in consumer financial status during the early months of the pandemic
Category: Blog Estafas con beneficios por desempleo: Cómo puede protegerse
Category: Blog Take action to protect your Economic Impact Payment if your account is overdrawn
Category: Press release Consumer Financial Protection Bureau Encourages Financial Institutions and Debt Collectors to Allow Stimulus Payments to Reach Consumers
Category: Office of Research Publication Balancing savings and debt: Findings from an online experiment
Category: Blog Credit applications remain depressed for credit cards and auto loans
Category: Blog Credit card debt fell even for consumers who were having financial difficulties before the pandemic
Category: Office of Research Publication Quarterly Consumer Credit Trends: Payment Amount Furnishing & Consumer Reporting
Category: Office of Research Publication Data point: How mortgages change before origination
Category: Office of Research Publication Perceived Financial Preparedness, Saving Habits, and Financial Security
Category: Office of Research Publication Special issue brief: The early effects of the COVID-19 pandemic on consumer credit
Category: Office of Research Publication An updated review of the new and revised data points in HMDA: Further observations using the 2019 HMDA data
Category: Press release Consumer Financial Protection Bureau Announces Settlement with TD Bank for Illegal Overdraft Practices
Category: Blog What to consider when sharing your financial data
Category: Office of Research Publication Evidence-based strategies to build emergency savings
Category: Office of Research Publication Insights from the Making Ends Meet Survey
Category: Office of Research Publication Quarterly Consumer Credit Trends: Recent trends in debt settlement and credit counseling
Category: Office of Research Publication Data point: 2019 mortgage market activity and trends
Category: Blog You have options for how to receive your unemployment benefits
Category: Blog Usted tiene opciones para recibir sus beneficios por desempleo
Category: Blog Taskforce on Federal Consumer Financial Law charting a path ahead
Category: Blog Online and mobile banking tips for beginners
Category: Blog Consejos para principiantes con la banca en línea y móvil
Category: Office of Research Publication The early effects of the COVID-19 pandemic on credit applications
Category: Blog Tips to stay on top of your finances during the coronavirus pandemic
Category: Blog Consejos para mantenerse al tanto de sus finanzas durante la pandemia de coronavirus
Category: Press release Federal Agencies Encourage Banks, Savings Associations, and Credit Unions to Offer Responsible Small-Dollar Loans to Consumers and Small Businesses Affected by COVID-19
Category: Press release Agencies Provide Additional Information to Encourage Financial Institutions to Work with Borrowers Affected by COVID-19
Category: Office of Research Publication Disclosure of Time-Barred Debt and Revival: Findings from the CFPB’s Quantitative Disclosure Testing
Category: Office of Research Publication Quantitative Survey Testing of Model Disclosure Clauses and Forms for Debt Collection: Methodology Report
Category: Office of Research Publication Data point: Small business lending and the Great Recession
Category: Office of Research Publication Quarterly Consumer Credit Trends: Public records, credit scores, and credit performance