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Category: Industry and markets

Quantitative Survey Testing of Model Disclosure Clauses and Forms for Debt Collection: Methodology Report

In September 2019, the Consumer Financial Protection Bureau (CFPB) engaged ICF International, Inc., to launch a large-scale online survey experiment designed to test several versions of disclosures to support understanding of time-barred debt and revival. ICF produced this report describing the methodology of this survey experiment, including sampling, response rates, and question development.

Full report

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