CFPB Ombudsman’s Office 2017 annual report
The CFPB Ombudsman’s Office shares its FY2017 annual report.
Blog
This holiday season, help your kids build solid money habits
Ways to talk to your kids about money and gift-giving during the holidays.
Be money smart
During Money Smart Week, free classes are available to help you make informed financial decisions. The CFPB provides money smart information and tools.
Five ways banks and lenders work with people who speak or understand limited English
Five ways financial institutions work with consumers who have limited English proficiency.
A five-step spending plan to avoid holiday debt
As you prepare to celebrate the holidays, take some time to put together a holiday spending plan to help you stay on track.
Consumer experiences with overdraft programs
The CFPB is releasing a report about consumers’ experiences with overdraft programs and has tips for managing your checking account and avoiding overdraft fees.
CFPB sends letters to financial institution CEO’s encouraging more consumer control over payment methods
Last week, CFPB Director Richard Cordray sent a letter to the CEO’s of several banks, credit unions, and financial companies encouraging them to enable consumers to exert greater control over their credit cards, debit cards, and other payment methods.
Identification of language preference on the Uniform Residential Loan Application
The Bureau issued an official approval of the final redesigned Uniform Residential Loan Application (URLA), which will include a question about mortgage applicants’ language preference.
CFPB and VA WARNO: VA refinancing offers that sound too good to be true
CFPB WARNO: Don’t be fooled. Before responding to any unsolicited VA mortgage refinance offers, here is what you need to know.
Has having more access to free credit scores made a difference? Let us know!
Over the last few years, companies have begun to offer free access to credit scores. Share your feedback with us so we can understand how this service is working.
Sixty-one organizations join the 2018 Your Money, Your Goals cohort
Learn more about the 2018 Your Money, Your Goals cohort organizations that will receive training and technical assistance on Your Money, Your Goals financial empowerment materials.
Add your company to the list of sources for free credit scores
If your company offers free credit scores and would like to be included on our list, respond to our recently posted Federal Register Notice.
Thanking veterans for their service and supporting their financial well-being
In honor of Veterans Day, learn what CFPB and our Office of Servicemembers Affairs are doing to support servicemembers, veterans, and their families.
How to spot a scammer
Here’s what to do if someone calls you with the offer of a prize or sweepstakes that you have to pay for.
Tips for servicemembers with student debt
When military borrowers are not able to get on track for programs like PSLF, they can end up paying tens of thousands of dollars they would otherwise not owe.
African-American and Hispanic borrowers harmed by Provident will receive $9 million in compensation
Provident borrowers who were charged higher broker fees will receive compensation.
Complaints show military families and non-military families have different experiences in the financial marketplace
This month's 50-state report shows that servicemembers may face different problems in the financial marketplace than non-servicemembers.
A 50-state look at complaints about student loans
We’ve released a state-by-state snapshot showing how student loan debt is spread across the country. We also break down the complaints we handled from student loan borrowers in every state.
How to get a handle on debt
If you need help managing your debt, the first step is knowing who can help you—and how to avoid scams and traps.
CFPB Ombudsman’s Office celebrates conflict resolution month
The CFPB Ombudsman’s office celebrates October as conflict resolution month.
We invite your feedback on our draft Strategic Plan for FY 2018 - FY 2022
We are inviting our stakeholders to comment on CFPB’s draft strategic plan for FY2018-2022 which establishes our mission, strategic goals, and objectives.
Correcting the record on the CFPB’s arbitration rule
After the most recent criticisms of the CFPB arbitration rule, the Bureau has issued a response to the public and to an inquiry from U.S. Senator Sherrod Brown, based on its economic research analysis.
eClosing and buying a home: Technology’s role in closing on a mortgage
Technology is transforming everything. Soon, consumers will find themselves being offered platforms that allow borrowers to access mortgage closing documents online.
Not sure how to talk money with your kids? Start by playing to your strengths
Your family is unique, and your money conversations with your children should be unique too. Share your own money strengths with your kids.
Seven factors that determine your mortgage interest rate
Understand the key factors that affect your interest rate. Use our Explore Rates Tool to see how they may affect interest rates for loans in your area.