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Category: Info for consumers |

The second annual report from the CFPB Ombudsman’s Office

Today, I want to share with you the CFPB Ombudsman’s second annual report, which I delivered to the CFPB Director. The report describes how the Ombudsman’s Office informally assisted consumers and companies in resolving issues with the CFPB this year. What’s new? In this report, you’ll find an update on last year’s systemic recommendations to […]