Skip to main content

Blog

Date range
Clear filters
43 filtered results
Category: Policy and compliance |
Published

Overcharging for add-on products on auto loans

The Division of Supervision, Enforcement, and Fair Lending is taking action against sloppy servicing practices that cause consumer harm, such as unfair practices that may occur when add-on products terminate. We will continue to scrutinize servicer practices to make sure that borrowers aren’t overcharged when their loans end early.

Category: At the CFPB |
Published

Rising car prices means more auto loan debt

Due to its size and impact on Americans’ everyday lives, we are closely monitoring auto lending. As the economy recovers, we need to ensure that the market is fair, transparent, and competitive – and is working for consumers.

Category: Data, research, and reports |
Published

Credit access declined during the pandemic for credit cards, but increased for mortgages and auto loans

This post is the fifth in a series documenting trends in consumer credit outcomes during the COVID-19 pandemic. Access to new credit cards has decreased, but access to mortgages and auto loans has increased since the start of the pandemic.

Category: Data, research, and reports |
Published

Trends in Reported Assistance on Consumers’ Credit Records

This post is the second in a series documenting trends in consumer credit outcomes during the COVID-19 pandemic. Since July 2020, consumers have transitioned out of assistance to varying degrees across all credit products, but a significant share of mortgage borrowers continue to receive assistance.

Category: Data, research, and reports |
Published

Delinquencies on credit accounts continue to be low despite the pandemic

New Bureau research examines consumer credit trends through April 2021, finding little increase in delinquencies on credit cards, auto loans, mortgages, and student loans during COVID-19. Delinquency rates also remain lower than pre-pandemic levels, likely as a result of public and private interventions.

Category: Data, research, and reports |
Published

Credit applications remain depressed for credit cards and auto loans

In this update to our May 2020 report examining the effects of the COVID-19 Pandemic on credit applications, we find that credit card inquiries were still 30 percent below their pre-pandemic levels in September, while auto loans were depressed by 20 percent.

Category: Info for consumers |
Published

¿Le preocupa no poder hacer los pagos del préstamo de su coche? Su prestamista puede tener opciones para ayudarle

Si temporalmente está pasando por alguna dificultad financiera que le dificulta hacer los pagos mensuales del préstamo de su coche, su prestamista podría ayudarle a recuperarse. Le mostramos cómo evaluar las opciones disponibles y encontrar así, la mejor forma de evitar atrasarse en su préstamo de automóvil.

Category: Data, research, and reports |
Published

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016.