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Category: Info for consumers |
Published

¿Le preocupa no poder hacer los pagos del préstamo de su coche? Su prestamista puede tener opciones para ayudarle

Si temporalmente está pasando por alguna dificultad financiera que le dificulta hacer los pagos mensuales del préstamo de su coche, su prestamista podría ayudarle a recuperarse. Le mostramos cómo evaluar las opciones disponibles y encontrar así, la mejor forma de evitar atrasarse en su préstamo de automóvil.

Category: Data, research, and reports |
Published

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016. 

Category: Info for consumers |
Published

3 things you should consider before co-signing for an auto loan

If you co-sign an auto loan, you will be responsible for making payments if the primary borrower can’t pay. It could affect your future access to credit and your overall credit score. Here are some tips for co-signers and a new auto loan resource for you.  Share it with your co-borrower so you can shop for a loan that works for both of you.

Category: At the CFPB | Category: Info for consumers |
Published

You have the right to someone in your financial corner

Harry noticed that his son Ari, a servicemember, was struggling with his car loan, so he reached out to the Consumer Financial Protection Bureau. His story led to our investigation into an auto loan program that we found was using deceptive marketing and lending practices to target servicemembers.

Category: Policy and compliance |
Published

Fall 2015 rulemaking agenda

An important part of the CFPB’s mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when warranted. Today, we’re posting a semiannual update of our rulemaking agenda as part of the federal government’s Unified Agenda of Regulatory and Deregulatory Actions.

Category: Info for consumers | Category: Policy and compliance |
Published

Ally settlement administrator will contact eligible borrowers soon

We found that between April 2011 and December 2013, Ally’s markup policy resulted in African-American, Hispanic, Asian and Pacific Islander borrowers paying more for auto loans than similarly situated non-Hispanic white borrowers. Ally agreed to a settlement and is paying a settlement administrator to distribute the $80 million in damages to harmed borrowers.

Category: Data, research, and reports |
Published

We’re making progress toward ensuring fair access to credit

We’re releasing our third annual Fair Lending Report, which details the important strides we have taken over the last year to protect consumers from credit discrimination and increase access to credit.