Reports

We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.

Data point: Mortgage trends

This Bureau Data Point article describes 2020 mortgage market activity and trends using data reported under the Home Mortgage Disclosure Act (HMDA).

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Equal Employment Opportunity (EEO) Program Status Report for Fiscal Year (FY) 2013

We follow specific standards for maintaining affirmative employment programs and take steps to ensure that policies, practices, and procedures are conducted...

Consumer complaint

Published NOV 05, 2014

A snapshot of debt collection complaints submitted by older consumers

This snapshot provides an overview of the debt collection complaints we received from older consumers from July 2013 to September 2014.

Supervisory Highlights

Published OCT 28, 2014

Supervisory Highlights: Fall 2014

The supervision of companies offering financial products and services is one of our core functions, and we remain committed to periodically publishing...

Published OCT 16, 2014

Annual report of the CFPB student loan ombudsman 2014

The Dodd-Frank Wall Street Reform and Consumer Protection Act established a student loan ombudsman within the CFPB.

Office of Research Publication

Published SEP 30, 2014

Manufactured-housing consumer finance in the U.S.

Manufactured homes account for a small but important share of single-family housing in the U.S.

By Office of Research

Supervisory Highlights

Published SEP 17, 2014

Supervisory Highlights: Summer 2014

We’re committed to a consumer financial marketplace that is fair, transparent, competitive, and that works for all consumers.

Industry and markets

Published SEP 17, 2014

Using publicly available information to proxy for unidentified race and ethnicity

We ensure that lenders are complying with fair lending laws and are addressing discrimination across the consumer credit industry.

Consumer education and empowerment

Published AUG 26, 2014

Financial wellness at work

In the wake of the recession, many employers have seen how financial distress reduces worker productivity, increases absenteeism, and undermines employees'...

Consumer education and empowerment

Published AUG 21, 2014

Building financial capability in youth employment programs

Youth employment programs present a promising opportunity for helping disadvantaged youth acquire the financial knowledge, skills, and access to resources...

Office of Research Publication

Published JUL 31, 2014

Data point: Checking account overdraft

Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and...

By Office of Research

To Congress

Published JUL 29, 2014

Plain Writing Act compliance report 2014

We’ve adopted plain language as a core principle for all of our consumer-facing content.

Consumer education and empowerment

Published JUL 17, 2014

2014 Financial literacy annual report

Empowering people to take more control over their economic lives is essential to our mission.

Consumer complaint

Published JUL 16, 2014

Consumer Response: A snapshot of complaints received

We began accepting consumers' credit card complaints on July 21, 2011 and we now accept complaints about mortgages, bank accounts and services, private...

Office of Research Publication

Published JUL 03, 2014

Report on the use of remittance histories in credit scoring

The Dodd-Frank Act directed us to study the potential for remittance information to enhance consumer credit scores.

By Office of Research

To Congress

Published MAY 28, 2014

Semi-Annual Report Spring 2014

Congress created the CFPB to stand on the side of consumers and ensure they are treated fairly in the financial marketplace.

Supervisory Highlights

Published MAY 22, 2014

Supervisory Highlights: Spring 2014

We’re committed to a consumer financial marketplace that is fair, transparent, competitive, and that works for all consumers.

Office of Research Publication

Published MAY 20, 2014

Data point: Medical debt and credit scores

Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and...

By Office of Research

Industry and markets

Published MAY 07, 2014

Snapshot of older consumers and mortgage debt

Older homeowners are carrying more mortgage debt than ever before.

To Congress

Published APR 30, 2014

Fair Lending Report 2013

This report explores our fair lending efforts to promote consistent, efficient, and effective enforcement of federal fair lending laws.

Consumer complaint

Published APR 22, 2014

Mid-year report on private student loans 2014

We received more than 2,300 private student loan complaints and more than 1,300 debt collection complaints related to student loans between Oct. 1, 2013...

Industry and markets

Published APR 22, 2014

Mortgage closings today

Buying a home is one of the biggest financial decisions most people will make in their lifetimes, but navigating the closing process can be a challenge.

Consumer complaint To Congress

Published MAR 31, 2014

2013 Consumer Response annual report

We began consumer response operations on July 21, 2011, as the nation’s first federal agency specifically mandated to protect American consumers in the financial marketplace.

To Congress

Published MAR 28, 2014

No FEAR Act annual report

We’re releasing our Notification and Federal Employee Antidiscrimination and Retaliation Act of 2002 (No FEAR Act) Annual Report for Fiscal Year 2013.

Office of Research Publication

Published MAR 25, 2014

CFPB data point: Payday lending

Our data point reports are prepared by our Office of Research to provide an evidence-based perspective on consumer financial markets, consumer behavior, and...

By Office of Research

To Congress

Published MAR 20, 2014

Fair Debt Collection Practices Act annual report

We’re pleased to submit to Congress our third annual report summarizing our activities to administer the Fair Debt Collection Practices Act.

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