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Consumers’ mortgage shopping experience

We aim to help consumers become better and more informed mortgage shoppers. This report examines information related to consumers’ mortgage shopping experience, using responses from the National Survey of Mortgage Borrowers. Our focus is on what the data tell us about the early stages of getting a mortgage, particularly the extent to which consumers shopped for mortgages, their knowledge of the mortgage process when they began, and the sources of information they relied on.

Full report

Consumers’ mortgage shopping experience