Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report
We recently published our
Consumer Response Annual Report, which provides an overview of the complaints
we received in 2016.
Blog
Increasing transparency in the student loan servicing market
We are working to improve transparency in the student loan servicing market to better serve consumers.
Tips for student loan borrowers
Check out these tips to help tackle your student loan debt.
Your feedback helped us update our Payback Playbook prototype
After reviewing more than 3,400 comments on our student loan Payback Playbook, we worked to create revised prototype disclosures. The updated Payback...
Four tips to help older student loan borrowers navigate common problems with their student loans
As the number of older Americans with student debt has quadrupled, older borrowers complain about many problems with lenders, loan servicers, and debt...
You have the right to pay off your student loan as fast as you can, without a penalty
All student loan borrowers have the right to pay off their student loans as fast as they can, but some borrowers who try to make extra payments may run into...
La deuda estudiantil afecta considerablemente a las comunidades de color
La actual crisis de deuda estudiantil afecta considerablemente a las comunidades de color. Vea más información aquí.
The significant impact of student debt on communities of color
Today’s student debt crisis significantly impacts communities of color. Learn more.
¿Tomó préstamos estudiantiles para asistir al ITT Tech? Pues, debe saber que tiene opciones.
Estudiantes de ITT Tech: Conozcan más acerca de sus opciones y qué hacer con sus préstamos estudiantiles cuando la escuela cierre.
Did you take out student loans to attend ITT Tech? You have options.
ITT Students: Learn more about your options and what to do with your student loans when your school shuts down.
Trying to enroll in an income-driven repayment plan? Avoid #ApplicationAbyss with our tips and resources.
Almost all federal student loan borrowers are eligible for an income-driven repayment (IDR) plan, but we have heard that successfully enrolling in one of...
Consumers Count: Tools and resources for money decisions
Take control of your financial life with these ten tools that can help you make choices at the grocery store, pay your credit card bill, and deal with debt...
Fall 2015 rulemaking agenda
An important part of the CFPB's mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when...
Struggling to keep up with student loan repayment
This summer, we had the pleasure of meeting Dani who shared her story with us. Her story was similar to many of the stories we receive on student debt. She...
New signs of trouble for student loan borrowers
Last month, we published a report based on your stories and issued a call for industrywide reforms to protect consumers. Building on this work, today, we...
When you make student loan payments on an income-driven plan, you might be in for a payment shock
For borrowers who are experiencing financial distress and looking for a way to pay back their federal student loans, income-driven repayment plans can be...
It’s not too late to share your #studentdebtstress story
Some borrowers have already shared with us their experiences with their student loan servicer (the company that sends a bill each month). We've released the...
Live from Milwaukee!
Today, we held a field hearing on student debt in Milwaukee. The hearing featured remarks from Director Richard Cordray, as well as testimony from consumer...
Tell us about your student debt stress
If you are paying back student loans, you are not alone. Over 40 million Americans are repaying more than $1.2 trillion in outstanding student loan debt...
Reminder: What happens to your student loans if your school is shut down
In light of recent closures of certain for-profit colleges, we wanted to share some helpful advice to help you navigate the situation.
Save the date, Milwaukee!
Join us for a field hearing in Milwaukee on student debt. The hearing will take place on Thursday, May 14 at 10 a.m. CDT.
Here’s what we’re hearing from Servicemembers and their families
Today, we're releasing our third Snapshot of Complaints Received from Servicemembers, Veterans and their Families. The report details the data and trends...
Special announcement for Corinthian students
Along with the U.S. Department of Education, today we announced more than $480 million in forgiveness for borrowers who took out Corinthian College's...
Seeking answers for struggling student loan borrowers
Today, we're asking several players in the student loan industry to find out what progress they've made. We're looking to find out what loan modification...
A New Year’s resolution to conquer your student debt
For all of you faced with student loan payments and crafting New Year’s resolutions to conquer your debt, we’ve put together some tips to help you navigate through the noise.