Reports

The Bureau, along with its partners at the Federal Trade Commission, is pleased to submit to Congress its annual report summarizing their 2018 activities to administer the Fair Debt Collection Practices Act (“FDCPA”).

The 2018 Financial Literacy Annual Report is a statutorily mandated report to Congress on the Bureau’s activities and strategy to improve the financial capability and well-being of consumers.

This report describes Bureau research on ways to help consumers better manage their cash flow and bills. This research found that suggesting consumers do something as simple as changing bill due dates to align with income flow could help some consumers better manage their cash flow.

Building and retaining savings is important because it provides a financial foundation on which to plan for the future.

The Bureau held a forum on child savings accounts. We produced a report on the forum so that you can learn more about how states and communities are offering opportunities for families to save for post-secondary education.

The Bureau led a research effort to develop a “scale” to measure financial skill. This guide describes the research behind the Financial Skill Scale and provides detailed steps for using the scale.

The Bureau conducted a study to analyze the associations between financial capability factors, financial situation, and financial well-being. This report summarizes the results of the study and show evidence of a pathway to financial well-being.

The Building Blocks Measurement Guide provides a means of assessing young people’s progress toward acquiring the foundations of financial capability.

In this series of research briefs, the Bureau’s Office of Research and Division of Consumer Education and Engagement examine whether encouraging mortgage shopping benefits consumers.

The Bureau, along with its partners at the Federal Trade Commission, is pleased to submit to Congress its seventh annual report summarizing their 2017 activities to administer the Fair Debt Collection Practices Act (“FDCPA”).

The CFPB held the Youth Employment Success Roundtable in 2017 to give youth employment programs the opportunity to share their learning, elevate the challenges they experience in supporting financial knowledge and skill development for young workers, and to provide input on the CFPB’s Youth Employment Success initiative. This report summarizes key insights and potential next steps generated during the event.

The purpose of this report is to raise awareness about the issues that limited English proficient consumers face when participating in the financial marketplace.

This report shares findings from qualitative interviews with consumers about their experiences with overdraft programs and fees.

The 2017 Financial Literacy Annual Report is a statutorily mandated report to Congress on the Bureau’s activities and strategy to improve the financial capability and well-being of consumers.

A brief on credit invisibility, implications for consumers, and steps that communities can take to help consumers build or rebuild their credit.

This report presents the findings of a national survey that examined the financial well-being of U.S. adults. The report shows the distribution of financial well-being scores for the U.S. adult population and for selected subgroups.

The CFPB has identified ten promising practices for tax assistance providers to help people save when filing their taxes.

This report provides an overview of the 2017 Financial Coaching Symposium, including lessons learned and next steps for the field to consider.

There is no single right way to help adults improve financial decision-making, just as there is no single right way everyone should conduct their financial...

This report describes CFPB research on ways to help people make decisions for spending their retirement savings. The study explored ways to communicate retirement spending options, whether it is years before retirement or “just in time” when retirement is near.

This technical report describes the development and scoring procedures of the CFPB Financial Well-Being Scale.

This report introduces the Office of Servicemember Affairs' new focus: charting the financial issues a servicemember faces throughout his or her military...

This report provides a recommended core set of five financial outcomes for programs to track. The purpose is to assist the field of financial capability and...

Financial education in grades K-12 can reach consumers at a pivotal point. This resource guide connects community and education leaders with information...

Rules-based educational messages are low-cost and scalable, and can be effective. Exposure to a guideline reminding consumers to be cognizant of credit card...